Support Engineer

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina Oowlish A tiempo completo

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.

We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Requirements
  • Fluency in English is required for client interactions and team discussions
  • Highly effective, positive and empathic teammate
  • 3+ years of software development and/or support experience
  • Familiarity with React, Next.js, Nest.js, Typescript, Mocha, Jest, Node, Postgres, and more
  • Strong written communication and documentation skills
  • Strong leadership and ownership mentality. Ability to work independently
What You'll Do
  • Monitor and manage alerting systems, using DataDog and other tools
  • Dig into Thrive applications, which are written in Next.js, Nest.js, React, Typescript, Mocha, Jest, Node, Postgres, and more
  • Respond quickly to mitigate system incidents and data issues
  • Fully document incident timelines
  • Communicate regularly with stakeholders, as well as Product and Engineering
  • Track and report on metrics and trends
  • Identify and act on areas of improvement, in both product and process
  • Help with technical improvement initiatives
Benefits & Perks
  • Home office
  • Flexible Hours
  • Competitive compensation based on experience
  • Career plans to allow for extensive growth in the company
  • International Projects
  • Oowlish English Program (Technical and Conversational)
  • Oowlish Fitness with Total Pass
  • Connecting You (Internet allowance)
  • Anniversary bonus
  • Wedding gift
  • Pet adoption incentive
  • New baby Oowl bonus
  • Back to School bonus
  • Streaming Subscription
  • PTO Bonus
  • Games and Competitions
  • Enjoy your national Holidays
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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