Logistics Coordinator

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina PLS Logistic Services A tiempo completo
Overview
  • Booking & scheduling all shipments within the assigned Account Executive / team.
  • Understand metrics that lead to team profitability including call center statistics, revenue & Net revenue, variance to target, variance to max, load counts, etc.
  • Direct communication with the Account Executives and Leadership team.
  • Identify and solve capacity shortfalls within the team.
  • Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments.
  • Assign carriers to move shipments based on shipment information.
  • Develop Core Carriers to limit load board usage.
  • Answer 100% of inbound calls.
  • Min call volumes of 50 inbound and 50 outbound avg per day.
  • Post all available shipments to internal load board.
  • Profitability: Choose carriers based on service levels and profitability targets.
  • Negotiate carrier rates (under targets).
  • Ensure all loads are covered that are expected to ship each day.
  • Maintain productive working relationships with customer representatives, motor carriers, and PLS employees.
  • Monitor carrier performance and report carrier failures.
  • Other duties as required by business needs or as assigned.
Responsibilities

Minimum Requirements

  • Strong English communication skills, including email and phone.
  • Ability to multi-task.
  • Data entry skills - accuracy.
  • Effective time management.
  • Ability to communicate clearly with both internal and external customers, suppliers, and partners.
  • Analytical problem solver with a passion for excellent customer service.
  • No previous logistics experience necessary; training will be provided.
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