IT Service Professional

hace 2 semanas


Partido de Vicente López, Argentina Techunting A tiempo completo
IT Service Professional - Global Business Center

We´re looking for an IT Service Professional for the Global Business Center H2R Team, who is going to report functionally to the Global Digital People Service organization. This role will be reporting to GBS H2R LC-AR Head, for P&O Shared Services operation alignment and the digital challenges in the South American (excl. Brazil) region.

Responsibilities:

  1. Manage IT operations of H2R/P&O system landscape with focus on Interfaces with Global, Regional and Local systems.
  2. Develop integrations working with source and target service providers.
  3. Oversee IT Demands and Projects in H2R/P&O Application integration space.
  4. Work with Managed Service Providers including but not limited to Infrastructure, Application and Cloud Services.
  5. Assist in the implementation of functional policies in association with Responsible Functional SME and procedures for operations, Contingency and DR plans.
  6. Collaboration with Infosec, Cyber Security and Data Privacy of H2R/P&O Application.
  7. Own the process of Change Control, Patch Management and Audit Compliance.
  8. Provide the necessary technical expertise to customers and stakeholders. Validate the technical solutions provided by External Vendors.
  9. Expertise in connecting systems through automation, associated life cycle.
  10. Drive service management.
  11. Expertise in digitalization projects.
  12. Knowledge of process digitalization and new technologies.

Technical Skills:

  1. Complete Understanding of Software Development Life Cycle process.
  2. File Transfer Protocols FTP, HTTP, SFTP.
  3. Web Services Integrations SOAP / REST based.
  4. Analyze the data in different file types and encoding.
  5. Ability to write SQL Statements, DDL / DML, Understanding of Data Models.
  6. Encryption / Decryption Principles E.g., PGP.
  7. Technical Document Writing i.e., Lean Specs, Tech Design Documents.
  8. New technologies, implementation of process digitalization.

Experience:

  1. Bachelor's degree in Information Systems, Computer Science or related discipline; Master's preferred.
  2. 5 years of IT experience preferred.
  3. Experience in a management and supervisory role is a plus.
  4. Ability to communicate effectively in English and local language to different levels of Subject Matter Experts / Management.
  5. Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
  6. Business acumen with knowledge of H2R Services/P&O Industry preferred.

Organization: Global Business Services
Company: Siemens S.A.
Experience Level: Mid-level Professional
Job Type: Full-time

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