Specialist, Customer Care

hace 7 días


Buenos Aires, Buenos Aires C.F., Argentina Ventura TRAVEL A tiempo completo

Western Union

Specialist, Customer Care - Buenos Aires, Argentina

Are you passionate about helping others and providing a world-class customer experience? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Specialist, Customer Care.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

Here are some skills, attributes, and qualifications you will have:

  1. Bachelor's degree or be a student.
  2. Experience in a similar role (customer services, Call Center or related).
  3. At least one year of Call Center experience or related.
  4. Advanced Portuguese and advanced Spanish (required).
  5. Intermediate spoken and written English.
  6. Intermediate Microsoft Office.
  7. The ability to work with different systems at the same time (multitask) and work well under pressure (measurable metrics).
  8. A passion for customer care, teamwork and efficient communication.

Working hours: Monday to Friday: from 11 am to 20 pm. Every other Saturday from 8am to 1pm and Argentine national holidays.

Join us, and let's move money for better

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

LI-GGC

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