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PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS
Waste Connections does not "sell" or "share" your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.
If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the PRIVACY REQUEST FORM (privacyinfo@wasteconnections.com) or call our toll-free number at (844) 858-2240.
Customer Service RepresentativeWaste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX. This is a very fast-paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long-term disability, life insurance, and a 401(k) retirement plan.
Essential Duties:
- Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service or billing.
- Sell residential, commercial front load, and temporary roll-off service.
- Support existing accounts and ensure retention of them.
- Work with other departments to satisfy customer requests for service.
- Accurately escalate issues to management as appropriate.
- Proactively communicate with or respond to customers in support of Company pricing initiatives.
Requirements:
- Bilingual in Spanish is a plus.
- Type 40+ wpm.
- Basic computer skills.
- Excellent communication, listening, time management, and organizational skills.
- 1-2 years of customer service experience.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
About UsWaste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal, and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You'll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
Bring your passion to succeed and you'll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.
Fostering an Inclusive Culture for AllAt Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity, and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
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