Fraud Specialist, Customer Care Professional

hace 4 semanas

Buenos Aires, Buenos Aires C.F., Argentina American Express A tiempo completo

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Het American Express fraude preventie team is op zoek naar een nieuwe collega. Sluit het onderstaande profiel bij jou aan, solliciteer dan gelijk. Het is een varierende baan met voldoende uitdagingen waarin we veel van je verwachten. American Express zal er alles aan doen om je te ondersteunen en te laten groeien

  • Je bent een teamplayer met uitstekende communicatieve en analytische vaardigheden;
  • Je hebt een groot empathisch vermogen;
  • Je hebt een gezonde dosis zelfvertrouwen;
  • Je ervaart veranderingen als iets positiefs;
  • Feedback geven en ontvangen behoort tot je dagelijkse taken;
  • Je spreekt vloeiend Nederlands en Engels;
  • Je bent bereid om te werken met strikte werkprocessen en compliance procedures;
  • Je beschikt over probleemoplossende en besluitvormende vaardigheden;
  • Je krijgt energie van het werken in een customer service omgeving;
  • Je vindt het prettig om te werken naar specifieke doelen;
  • Je streeft er in elke call naar om excellente service te verlenen;

Wanneer je aan de slag gaat bij American Express, dan mag je de volgende benefits van ons verwachten:

  • Marktconform salaris;
  • Werkuren van 08:00 tot 17:15 uur;
  • Mogelijkheid om gedeeltelijk thuis te werken;
  • Een werkgever die vertrouwen, veiligheid, integriteit, kwaliteit, respect en een niet te stoppen service en support naar onze kaarthouders, hoog in het vaandel heeft staan;
  • Een informele werksfeer met uitstekende begeleiding en coaching;
  • Perfecte omgeving om je te ontwikkelen in je huidige functie alsmede op nationaal of internationaal gebied;
  • Jaarlijkse incentive gebaseerd op performance;
  • Uitstekend pensioenprogramma;
  • 27 vakantiedagen per jaar (op basis van een voltijd contract) en 8% vakantiegeld;
  • 13e maand;
  • Kosteloos gebruik van de American Express Green Card na je proeftijd;
  • En maandelijkse credits bij ClassPass die je kan uitgeven aan sporten, massage of een pedicure;
  • Een volledige vergoeding van OV of een kilometer bijdrage;

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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