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Customer Relationship Management Specialist

hace 1 mes

Buenos Aires, Buenos Aires C.F., Argentina Web: A tiempo completo
del empleo:
El equipo de C&S Informática se encuentra en la búsqueda de un Customer Relations - Especialista con al menos 10 años de experiencia comprobable en el puesto. Ser un estudiante avanzado o graduado de las carreras de sistemas, informática, ingeniería y/o afines. Tener una actitud proactiva, pensamiento analítico y que se sienta cómodo trabajando en equipo.

¿Qué tenes que hacer?
- Este rol reporta al líder de Relaciones con el Cliente ubicado en India y será el responsable de la coordinación de todas las tareas relacionadas con la implementación de una variedad de dispositivos dentro de la región APAC, incluidos los sistemas de videoconferencia de Cisco, Microsoft Surface Hubs, Digital Signage y Cyviz videowalls. El Equipo de relaciones con el cliente trabaja en estrecha colaboración con los clientes internos y muchos equipos internos que respaldan varios aspectos del proceso de implementación.

Requisitos excluyentes

  1. Fuertes habilidades de Customer Service (Facing)
  2. Orientado al detalle
  3. Excelentes habilidades de comunicación verbal y escrita
  4. Gestión de la implementación
  5. Process Management
  6. Project Management
  7. Comprensión detallada de la funcionalidad de varias herramientas de colaboración
  8. Dominio de Excel, Word, PowerPoint, ServiceNow
  9. Tener conocimientos en sistema de tickets y resolución de incidencias (Remedy)

Conocimientos deseables (no excluyentes)

  1. Conocimientos básicos de network
  2. Problem management

Nível de Idioma

Beneficios

  1. Revisiones de sueldo como mínimo dos veces al año
  2. Licencia de paternidad extendida
  3. Descuentos en universidades y cursos de idiomas
  4. Plataforma de capacitación online totalmente gratuita
  5. Elementos de trabajo a cargo de la empresa
  6. Pago de internet
  7. Regalo y día de cumpleaños
  8. Cuponera de C&S con descuentos

Modalidad
- Si sos del interior podes trabajar 100% remoto desde tu casa
- Lunes a Viernes de 9 a 18 HS.
- Si crees que aplicas a este puesto, envía tu CV actualizado y remuneración bruta pretendida por el puesto. Estaremos evaluando tu perfil y nos comunicaremos con vos a la brevedad.
- Sumate al Equipo de C&S Informática

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