Support Specialist
hace 4 semanas
Part Time Job Engagement: PermThe RoleWe are looking for a Support Specialist to join our team and provide top-notch technical support to our customers. If you are a dynamic problem-solver who enjoys helping people, takes pride in providing high-quality service, and thrives in a fast-paced environment, we’d love to hear from youRoles & Responsibilities Customer Support: Act as the first point of contact for customers seeking technical assistance via phone or email. Troubleshooting: Perform remote diagnostics, identify issues, and determine the best solutions for customer problems. Help Desk Ticketing: Work with a ticketing system to track and resolve customer support requests efficiently. System Management: Install and configure computer hardware, software, networks, printers, and scanners. Active Directory & Microsoft 365: Manage user accounts, permissions, and configurations within Microsoft 365 Tenant and Active Directory. Documentation: Maintain and update user guides, technical documentation, and training materials. Training & Mentorship: Coach and train junior Support Specialists. Inventory Management: Keep IT inventory organized and update asset records in FreshService. Vendor & Partner Collaboration: Engage with third-party providers for support and issue escalation. Client Engagement: Schedule and manage appointments with clients, ensuring all engagements are met. Continuous Learning: Follow the Microsoft training path provided by the Team Lead and achieve set goals. Team Collaboration: Attend meetings, participate in team activities, and contribute to a positive and productive work environment. Ideal ProfileQualifications Degree in Computer Science or Information Technology (preferred). Experience with Windows and Mac operating systems. Basic knowledge of Active Directory environments and Microsoft 365. 1+ years of experience in an IT Help Desk role. 2+ years of experience in a customer service role. Bilingual in English and French (Required). What's on Offer? Work alongside & learn from best in class talent Excellent career development opportunities Great work environment
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Network Support Specialist
hace 1 semana
Buenos Aires, Argentina SupportYourApp A tiempo completoTekskills Inc Job Title: Network Support EngineerLocation: Buenos Aires, Argentina (Onsite)Duration:12+ MonthsJD:VC/NetcoolAdmin work, Monitoring /alerting. Chat and Phone Support, DCO escalationsJob Type: Contract Network Support Trilok Software Solution Job Title: Network SupportLocation: Buenos Aires, Argentina (Onsite)Duration:12+...
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Customer Support Specialist
hace 4 semanas
Buenos Aires, Argentina Techunting A tiempo completoCustomer Support Specialist Patrianna Overview Key Responsibilities: Customer Interaction: Provide accurate information about products and services. Resolve issues and answer queries swiftly and professionally. Record Management: Maintain and update customer records and interaction logs accurately, ensuring all... $ 1.400 Whippy is leading the way in...
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Support Specialist
hace 2 semanas
Buenos Aires, Argentina Webxloo, LLC A tiempo completoJob Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...
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Support Specialist
hace 2 semanas
Buenos Aires, Argentina GBS Group A tiempo completoJob Overview We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. Responsibilities Assist clients with product inquiries,...
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Senior Shift Specialist
hace 20 horas
Buenos Aires, Argentina SDZ Support Company A tiempo completo**SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Senior Shift Specialist to join our support team. We speak 20 languages and help our clients reach users' needs and help them to understand all the...
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Customer Support Specialist
hace 2 semanas
Buenos Aires, Argentina UCROPIT S.A. A tiempo completoCompany Introduction Omnipresent Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that. We are a customer‑focused global employment platform that brings a new, better employ‑ment model to the...
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Client Support Specialist
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completo**Client Support Specialist** **Location**:Remote (EST) **Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST **About Us**:Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic...
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Client Support Specialist
hace 1 semana
Buenos Aires, Argentina Delivery Hero A tiempo completoClient Support Specialist Location: Remote (EST) Work Schedule: Monday - Friday, 08:00 AM - 05:00 PM EST About Us: Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic organization committed to...
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Customer Support Specialist
hace 3 semanas
Buenos Aires, Argentina Assurant A tiempo completoCustomer Support Specialist – German or French SAP What we offer Key Responsibilities & Tasks Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments. Support customers with functional questions displaying exceptional customer service, knowledge, and oral / written communication skills....
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Technical Customer Support Specialist
hace 4 semanas
Buenos Aires, Argentina VirginPulse A tiempo completoTechnical Customer Support Specialist (TCSS) Builder Lead Converter :Technical Customer Support Specialist (TCSS) :Builder Lead Converter , a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated Technical Customer Success Specialist (TCSS) to join our team and...
