Remote Bilingual Support Pro

Hace 23 horas

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Prometeo Talent is seeking a Customer Support Representative for a fast-growing SaaS company transforming the construction permitting industry in the U.S. This 100% remote role focuses on helping contractors with permit filings, account management, and platform usage.

You will use critical thinking to resolve issues beyond standard playbooks and ensure timely follow-up with customers. Ideal candidates have at least 2 years of phone-based customer service, full English fluency, and strong Excel