Remote SaaS Support Pro — Customer Success
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Prometeo Talent is seeking a friendly, reliable Customer Support Representative for a fast-growing SaaS company serving contractors in the U.S. This remote role focuses on helping customers with permit filings, account setup, and platform usage, requiring independent judgment and ownership.
You will log interactions in the CRM, use Excel and common CRM tools, and participate in ongoing product training. Fluency in English and strong communication are essential, with a commitment to high-quality