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CPS AR Customer account analyst
hace 3 meses
Coca-Cola, a name that signifies more than just refreshment but stands as a beacon of innovation, unity, and global impact. We aspire to maintain our legacy by bringing on board individuals who are not just looking for a job but are passionate about making a difference in the world. We are in pursuit of a Customer account analyst, a role critical to the heartbeat of our operations. The ideal candidate is someone who thrives in a fast-paced environment, demonstrates a knack for meticulous organization, and possesses the ability to pivot between varied tasks seamlessly—all while maintaining an unwavering commitment to efficiency and customer satisfaction.
What You'll Do for Us (Requirements):
- Masterfully managing and processing transactional activities for our local customer base, which encompasses order entry, documentation creation, complaint handling, delivery creation, and forecast entry.
- Spearheading the charge in managing key metrics such as the Perfect Order Rate (POR), actively identifying and implementing strategies to drive enhancements.
- Supporting our Customer Service (CS) team in refining current activities to amplify productivity and create efficiencies across the board.
- Stepping in as the dependable backup for the Customer Account Specialist to ensure continuous, uninterrupted service.
- Being versatile and flexible in providing backup support for other functions within Supply Chain Services as necessitated by operational demands.
What Are the Qualifications Needed (Qualifications):
- Adept at managing complex datasets and translating them into actionable insights.
- Strong problem-solving skills, with a proven track record of enhancing operational processes.
- Excellent communication skills, both written and verbal, with a flair for fostering collaborative working relationships.
- Flexibility and adaptability to meet the dynamic needs of the business.
What We'll Do for You (Benefit Statements):
- Career Advancement: Embark on a career path that rewards passion and performance. At Coca-Cola, we are committed to your professional development through continuous learning opportunities and career growth prospects.
- Inclusive Community: Be part of an inclusive culture that values diversity in all its forms. We believe in creating a work environment where everyone can thrive, share ideas, and contribute to our global mission.
- Competitive Compensation and Benefits: Enjoy a competitive salary package, comprehensive health care options, and flexible working arrangements, all designed to support your well-being, both professionally and personally.
At Coca-Cola, we don't just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Join us in our journey to refresh the world and make a lasting impact.
Skills:
CPFR
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision
to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.