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Autopilot Registration Analyst
hace 4 meses
Description and Requirements
Description:
The Windows Autopilot analyst is responsible for overall Autopilot operations to ensure data accuracy and service delivery of Lenovo Modern IT services for all customers.
Responsibilities:
Collect customer information and perform the onboarding process
Ensure all the registrations are applied correctly and in a timely manner
Execute quality checks
Troubleshoot errors by submitting Microsoft tickets or internal IT tickets
Identify potential gaps in the E2E process of the registrations
Join weekly calls with the ODT and proactively bring updates of issues/escalations
Required Skills/Knowledge:
Bachelor degree(preferred) Effective written and oral communication in English Background of Microsoft Windows Autopilot (strongly preferred) Advanced level of Microsoft Office Goal-orientated individual with strong time and task management Solution oriented skills Strong customer focus and ability to manage customer expectations Organized and methodical person with logical approach in addressing issues and strong analytical skills. Additional Locations : * Argentina - Capital Federal - CABA * Argentina * Argentina - Capital Federal * Argentina - Capital Federal - CABA