Customer Care Intern

hace 2 semanas

Buenos Aires, Argentina Givaudan A tiempo completo
Step into our world of creativity and joy

Customer Care Intern

  • Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
  • Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good.
  • The
    Customer Care Intern, reporting to the Customer Care Team Lead based on our Martinez site, will ensure correct and daily execution of main responsibilities within the Customer Care Support Office according to the requirements specified in the role description.

You will:

  • Focus on training and gaining knowledge
  • Work with guidance from Senior Representatives and Team Lead.
  • Communication and collaboration with operations, sales and the customer care front office
  • Manage sales order process from receipt of order through to shipment for assigned customers and affiliates.
  • Provide support for assigned customers and affiliates to meet order requirements and escalate issues.
  • Resolve issues and handle customer complaints internally and externally.
  • Confirm pricing, inventory availability and provide ship date information
  • Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant
  • Prepare Invoices, Debit and Credit notes when relevant
  • Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations (Control Tower)
  • Collaborate with planning on information relating to demand planning and stock positions and participate in demand planning meetings
  • Provide coverage and support accounts for other team members.
  • Extract and analyse to improve customer Indicators
  • Update and Use Visual Performance Management with other departments and ensure performance improvement
  • Are you someone who wants to shape your world? Then come join us and impact your world

Your professional profile requires:

  • In progress Bachelor's degree in Administration or equivalent
  • Upper Intermediate English level.
  • Experience with MS excel (can maintain complex spreadsheets).

Our benefits:

  • Hybrid working model.
  • Health insurance coverage.
  • Career Development Opportunities with access to many virtual learning sessions.
  • Gympass discount in SportClub.
  • Discounts with partners.

- #LI-Hybrid
  • At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
  • You work within an inspiring teamwork culture where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
  • Every essence of you enriches our world.
  • Diversity drives innovation and creates closer connections with our employees, customers and partners.
  • Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world

Remote working:

Hybrid

  • Customer Care Intern

    hace 3 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joy! Customer Care Intern - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care Support Office Intern

    hace 4 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000...

  • Customer Care Specialist

    hace 3 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 11 am to 8 pm (GMT -3). Days off: Sundays and Thursdays. Fully Remote* **Compensation**:948,75 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 3 pm to 00 am (GMT -3). Days off: Sundays and Mondays. Fully Remote* **Compensation**:1011,71 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are...

  • Customer Care Specialist

    hace 3 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position**: Customer Care Specialist **Schedule and work modality**:3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote* At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the...

  • Customer Care Specialist

    hace 1 semana

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote* **Compensation**:862 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care...

  • Customer Care Support Office Intern

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Position: Customer Care SpecialistSchedule and work modality: 11 am to 8 pm (GMT -3)Days off:Sundays and Thursdays. Fully Remote*Compensation:948,75 USD/monthlyAt Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are exceeding our...

  • Customer Care Representative

    hace 4 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Position: Customer Care SpecialistSchedule and work modality:3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote*At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Position: Customer Care SpecialistSchedule and work modality: 3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote*Compensation:862 USD/monthlyAt Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key...

  • Customer Care Representative

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care Representative

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care Trainer

    hace 2 semanas

    Buenos Aires, Argentina BetWarrior A tiempo completo

    JOIN OUR TRIBEDo you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect?We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative sports betting and casino games will rock your world. We have a burning desire to make gaming great entertainment and socially acceptable. We want it to be fun...

  • Customer Care Trainer

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina BetWarrior A tiempo completo

    JOIN OUR TRIBEDo you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect?We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative sports betting and casino games will rock your world. We have a burning desire to make gaming great entertainment and socially acceptable. We want it to be fun...

  • Customer Care Representative

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joyCustomer Care Representative Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Customer Care

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Customer Care Night AuditorLocation:Buenos Aires, Argentina (remote) **Only BA residents may apply.Shift:Sunday through Wednesday from 11 pm - 7 am BA time (GMT-3)Compensation: $ /monthlyCustomer Care Night AuditorWe are seeking a dedicated and customer-focused individual to join our Customer Care team. In this role, you will be responsible for providing...

  • Customer Care Representative

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joyCustomer Care Representative Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Specialist, Customer Care

    hace 3 semanas

    Buenos Aires, Argentina Western Union A tiempo completo

    **Specialist, Customer Care **- Buenos Aires, Argentina** Are you passionate about helping others and providing a world-class customer experience? How about offering up your skills in a global business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and...

  • Customer Care Team Leader

    hace 1 semana

    Buenos Aires, Argentina Hansen Technologies A tiempo completo

    **Customer Care Team Lead - Buenos Aires, AR **About the role** The Customer Care Team Lead is responsible for the direct supervision and performance management of the Customer Care Agents at the Call Center. This is a key role for the success of our care agents, as we have just built our customer center in Argentina this role will supervise, and build the...