Marketplace Operations
hace 2 semanas
General Information:
- Req #
- WD Career area:
Sales Support
- Country/Region:
- Argentina
- State:
- Capital Federal
- City:
- CABA
- Date:
Wednesday, July 19, 2023
- Working time:
- Fulltime
Additional Locations:
Argentina
- Capital Federal
- CABA
Why Work at Lenovo:
Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.
We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions.
With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.
The one thing that's missing? Wellyou...Description and Requirements:
Overall Description:
Ownership of marketplace operations, including step by step until delivery, after-sale claims and E2E tracking reports
Responsibilities:
create internal purchase order, request credit unblock, logistics delivery, tracking till customer ́s reception. Manage customers ́ claims in the markeplace platform. Keep track of all in consolidated report.
Measurement:
Performance measurements (KPIs) will be directly tied to marketplace customer ́s overall satisfaction (number of claims, delayed deliveries, and order cancelations over total sales)
Detailed Role Description:
- Coordinate web sale pricing and promotional pricing; PFV (priceforvalue) analysis to ensure competitive offerings.
- Work with local and regional eComm teams to identify products/options to be marketed through eCommerce, being able to update prices and promotions
- Plan, create and execute based on quarterly promotional calendar defined by merchandising leads.
- Assure with regional pricers the readiness of eComm portfolio, running regular reports and maintaining the products up & running
Other skills required:
- Advanced excel skills
- Passion to drive a fast paced, end to end business
- Ability to stay focused and react to daily market (pricing/promotion) and analytics input
- Negotiating skills needed to manage relationships with local extended teams (eComm, product, logistics, local operations, etc.), to ensure proper support
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Additional Locations:
Argentina
- Capital Federal
- CABA
- Argentina
Argentina
- Capital Federal
Argentina
- Capital Federal
- CABA
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