Front Office Manager

hace 2 semanas

Buenos Aires, Argentina Hyatt Corporation A tiempo completo

Front Office Manager

Park Hyatt Buenos Aires is looking for a Front Office Manager to join their team. If you are passionate about delivering exceptional guest service and ensuring smooth operations, this role is for you

  • Responsibilities of Front Office Manager:
  • Ensure continuous, effective, and efficient department operations to achieve maximum guest and client satisfaction, following Palacio Duhau - Park Hyatt Buenos Aires procedures and services.
  • Effectively manage guest and colleague relationships, handle complaints and special situations, and oversee the hotel in the absence of the General Manager or Director.
  • Responsible for meeting departmental objectives related to guest, colleague, and owner care within the department's operations.

Qualifications:

  • High school diploma (required)
  • Hotel management studies (preferred)
  • Advanced level of English (required)
  • Other languages: Portuguese, French, Italian, German (preferred)
  • Opera systems knowledge (required)
  • PMS system knowledge (required)
  • Flexible availability, including weekends, holidays, and night shifts (required)
  • Experience in the field (required)
  • 3 years of experience in a similar position in four-star or higher hotels (required)
  • Experience in other areas of the hotel industry (preferred)

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