O2I CSS Finance Associate

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

As an SAP O2I CSS Finance Associate, you will be responsible for:

• Reviewing and interpreting software contracts terms and conditions; ensuring validity and accuracy in alignment with our internal policies and maintaining SOX compliance.
• Timely processing of customer sales orders into SAP systems.
• Ensuring license entitlement is correctly entered into SAP systems, thus allowing customers to receive correct software, access and license keys.
• Generating invoices and/or credit notes upon order completion.
• Archiving and maintaining all contractual documentation.
• Supporting AR and Sales teams in resolving invoice discrepancies, maintaining customer records, conducting billing research, and addressing general queries.
• Providing post-sales support, as needed.
• Responding to internal and external queries within the Service Level Agreement.
• Ensuring month/quarter end close activities are completed timely and accurately.
• Driving efficiency and process improvements.
• Assisting in projects, reporting activities, monitoring tasks, and performing adhoc tasks as required.

What you bring:

• A business education is preferred.
• 1 to 2 years of relevant work experience.
• Fluency in English with excellent communication skills.
• Keen attention to detail, a high level of organization, and strong follow-up skills.
• Adaptability, with the ability to prioritize tasks and solve problems with minimum supervision.
• Strong team player attributes and work ethics.
• Excellence in stakeholder management.

Meet your team:

At the O2I Cloud, Software and Support (CSS) team, we manage the processes for the administration of Cloud Subscription, Software License and Support contracts, and invoices. This begins with the receipt of signed contracts. Our key tasks include contract administration roles such as Order Processing (where we carry out an Acceptance Check, Contract booking, and Verification of Posting), Order Fulfilment (triggering software delivery and download, and cloud access) and Invoicing Processes (invoice creation, reviews of billing block and PO collection). Additionally, we provide post-sales support for contract terminations/amendments/migrations, conversions, user/product swaps, annual MT increase, etc. Our team is also responsible for archiving documentation, handling queries, and carrying out closing activities.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 388627  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.