support engineer

Percona is seeking a MongoDB Engineer in Buenos Aires, Argentina, to provide professional technical support for MongoDB. You will resolve complex problems and assist in the creation of support content while collaborating across departments.The ideal candidate has excellent knowledge of MongoDB and experience in customer support. Benefits include flexible...

Miratech seeks an Amazon Connect Support Engineer to support and maintain AWS-based CCaaS environments, ensuring high availability and reliability. You will monitor, troubleshoot, and resolve production issues using Splunk and CloudWatch, collaborating with developers, architects, and platform owners to enforce logging standards.This role offers broad...

Job Title: Technical Implementation & Support Engineer (SaaS / eCommerce) Contractor Fee: $3,600-$3,960/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with...

Vivant is on a mission to eliminate business downtime. We guarantee 100% uptime for SMBs, and we’re looking for a Level 1-2 Support Engineers to help us deliver on that promise. Essential Criteria Not Desktop Support: If your background is primarily hardware repair or general IT helpdesk, please do not apply. VoIP Expert: You must have hands‑on...

Cira Apps Ltd. is seeking a dedicated engineer for CiraSync On-Premise support within customer environments like on-prem Exchange, AD, Windows Server, and networking. You will own end-to-end tickets and troubleshoot with enterprise IT teams in a fully remote setup aligned to US business hours.The role emphasizes diagnosing sync, permissions, mail flow, and...

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of...

TytoCare is looking for a technical support professional based in Buenos Aires with over 5 years of experience in technical support, QA, or data analysis. The role involves solving complex technical problems, managing customer escalations, and collaborating with R&D and product teams. Candidates should have strong communication skills, experience in SQL, and...

Singular in LATAM is seeking an experienced Product Support Engineer to handle B2B client communications, research and resolve issues, and collaborate with product and engineering teams to improve the offering.The role requires strong English, technical troubleshooting, and the ability to operate in a fast-paced, customer-focused environment. You will help...

Fundraise Up, a global fundraising platform, seeks an IT Support Engineer (L2) to join our distributed team. You will manage complex escalations across time zones, own access governance, and administer our SaaS ecosystem with automation and smart tooling.We value hands-on macOS support, Google Workspace expertise, and proactive security improvements. This...

MarketplaceTech Client #2 is seeking a technically strong Software Support Engineer to work directly with the founder and help maintain an internal platform used by the team and clients. The role focuses on triage, bug management, feature requests, and AI-assisted workflows.As a full-stack engineer, you will debug production systems, review staging features...

Techunting seeks a highly technical Tier 2/3 Technical Support Engineer for our AI vision platform running on Kubernetes. The role is fully remote with LATAM-based candidates and requires availability for U.S. East Coast business hours.You will troubleshoot deployments, reproduce environments, test issues, and collaborate with Engineering, Sales, and...

Healthee is seeking a Technical Support Engineer to join the Buenos Aires office. You will work with enterprise customers, engineers, and CSMs to resolve highly complex issues and diagnose root causes.The role involves deep troubleshooting, API awareness (REST/GraphQL), and SSO technologies (OAuth/SAML/SCIM) to maintain service health. The ideal candidate...

The Shared Support team is a specialized, advanced group that provides high-quality support services to various small and midsize organizations worldwide.As a NOC technician, you will provide technical support for the portfolio of customers in a wide variety of stacks and domains. This role will require working on multiple projects, responding to monitoring...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Simplyblock builds Kubernetes-native, software-defined NVMe-over-Fabrics block storage. Our customers run it underneath databases and stateful workloads where downtime is measured in money and latency is measured in microseconds. When something behaves oddly in a large multi-tier distributed storage cluster, the customer talks to you. You are the person who...

Reap, a leading global payment technology provider, seeks an experienced LATAM-focused technical support professional. You will own L2/L3 support across LATAM hours and troubleshoot complex client issues end-to-end.You will work with Snowflake, Metabase, New Relic, and internal tools to diagnose root causes, escalate to Engineering with precise evidence, and...

Comlux Aviation is seeking a Full-Time Flight Support Engineer (FSE) based in Buenos Aires (SAEZ) to support VIP operations. The role requires FAA/EASA B1 AML with Global 7500/8000 type rating and strong maintenance leadership.You will provide on-site and remote support, coordinate with CAMO/MCC, and travel on short notice to ensure safe, compliant...

The Team Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and...

Vivant is on a mission to eliminate downtime for SMBs. We seek Level 1-2 Support Engineers to ensure 100% uptime for our clients. You will handle VoIP and network issues, run SIP traces, and assist with PBX provisioning.English proficiency and US customer support are required, with a schedule aligned to U.S. Central Time. Join Vivant to troubleshoot SIP, QoS...

Span is seeking a Support Engineer to lead complex implementations with customers, embedding with engineering leaders to map workflows and deliver measurable improvements in developer productivity and organizational clarity. You will work at the intersection of product, engineering, and customer success to build full-stack solutions and ensure value in...