Empleos de senior remote saas technical support engineer en santa fe

Assurant is seeking a Technical Support Associate to deliver first-level IT support for a remote, SaaS-based environment. You will handle incidents, manage requests, and support ITSM processes with a focus on rapid resolution and customer satisfaction.The role requires 2+ years in tech support, strong English skills, and experience with Microsoft 365,...

Lilt Ai is seeking a Technical Support Representative for a 100% remote role, supporting contractors using our SaaS platform across the U.S. You will combine customer service, technical troubleshooting, and platform expertise to deliver an outstanding experience.Responsibilities include handling inbound calls, guiding users through workflows and demos,...

Atomic HR is seeking a Technical Support Representative for a 100% remote role serving LATAM. The role blends customer service, technical problem-solving, and platform expertise to guide contractors through the SaaS tool and workflows, with emphasis on accurate issue resolution and customer satisfaction.You will perform platform demonstrations, own issues...

Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role focused on our SaaS platform used by construction contractors. You will guide customers through platform features, resolve issues, and demonstrate workflows to ensure a smooth experience.The role requires strong communication and analytical skills, with the ability to...

Ghost Sherpa, Llc is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will assist contractors with platform navigation, troubleshoot issues, and conduct platform demonstrations to help users use the software effectively.This position emphasizes ownership, problem solving, and clear communication across levels of...

Assurant is seeking a Technical Support Associate for a 100% remote role, supporting IT services globally. The ideal candidate provides first-level support for hardware, software, and network issues, while adhering to ITIL-aligned ITSM processes and SLAs.The role emphasizes customer service and effective cross-team collaboration. Requires 2+ years in IT...

Evox is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows and demos to ensure successful usage of the software.Ideal candidates have at least 2 years in customer support, fluent English, and strong analytical skills....

Us Job Finders is assisting a fast-growing SaaS company transforming the construction permitting industry in the U.S. The Technical Support Representative will work remotely from LATAM, handling phone-based support, platform navigation, and demonstrations to help contractors move projects forward.You will troubleshoot, analyze root causes, and guide...

Cummins busca un Ingeniero/a de Soporte Técnico de Campo para liderar la investigación de problemas de producto, brindar soporte técnico en campo y coordinar acciones entre clientes, distribuidores e ingeniería. Se enfatiza la resolución de fallas, documentación y capacitación.Se requieren habilidades de análisis y experiencia en servicios...

Cummins Inc. en Argentina busca un Ingeniero de Soporte Técnico de Campo para liderar investigaciones de problemas y brindar asistencia directa a clientes y distribuidores. Se requerirá comunicación técnica y disponibilidad para viajar.Deberá documentar diagnósticos, facilitar soluciones y contribuir a campañas de mejora continua, manteniendo la...

Cummins busca un Ingeniero/a de Soporte Técnico de Campo para liderar la investigación de problemas de producto o sistema, identificar causas y proponer acciones correctivas. Brindará soporte técnico en campo, documentará diagnósticos y reparaciones, y compartirá conocimiento con el equipo técnico para impulsar mejoras.Se requiere experiencia en...

Yo Ai Labs is seeking a Technical Support Representative to assist contractors using our SaaS platform, primarily via phone. You’ll guide users through workflows, troubleshoot platform issues, and demonstrate features to ensure a smooth experience. This remote role targets LATAM partners supporting U.S.operations. Ideal candidates have 2+ years in...

Unknown SaaS Company is seeking a Technical Support Representative to assist construction professionals with platform navigation, troubleshooting, and account management. This fully remote role emphasizes owning customer issues and delivering clear, helpful demonstrations.Ideal candidates have 2+ years in tech support, fluency in English, and strong...

Howard is seeking a Technical Support Representative for a fully remote role in Latin America to assist contractors with our SaaS platform. You will handle calls, troubleshoot, guide customers through workflows, and conduct demonstrations to help users maximize product value.The ideal candidate communicates clearly in English, has a technical mindset, and...

Entrepreneur Cooperative is seeking a Technical Support Representative for a 100% remote role focused on supporting a SaaS platform used in the construction permitting industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with clear communication.The ideal candidate has 2+ years in customer-facing tech...

Assurant is seeking a Technical Support Representative to provide first-line support for a SaaS platform and assist customers with platform navigation, account setup, and troubleshooting. This fully remote role requires strong analytical skills and clear communication in English and Spanish.You will handle incidents, guide users through workflows, and...

Prometeo Talent is seeking a Technical Support Representative for a fast-growing SaaS company operating in the construction permitting space. This 100% remote position focuses on helping customers navigate the platform, troubleshoot issues, and ensure a smooth user experience.The ideal candidate has at least 2 years in tech support, strong analytical skills,...

Payo Argentina is seeking a Technical Support Representative for a 100% remote role. You will assist contractors, troubleshoot platform issues, guide users through workflows, and conduct live demonstrations to showcase features.This position emphasizes ownership, analytical thinking, and clear communication across varying levels of technical knowledge. Ideal...

Evox is seeking a Technical Support Representative to assist contractors and users with the company’s SaaS platform in a fully remote role. The position emphasizes customer service, technical problem-solving, and platform expertise to ensure a smooth user experience.You will help clients navigate workflows, perform platform demonstrations, and guide users...

Encora Inc. is hiring a Technical Support Representative for a 100% remote role in the SaaS industry.You will assist contractors with platform navigation, answer technical questions, guide account management, and conduct platform demonstrations to help customers maximize value. You should be friendly, detail-oriented, and able to explain complex technical...