gorgias

Overview We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a...

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and...

Gorgias is seeking a Customer Implementation Manager to own the end‑to‑end onboarding journey for our merchant book. You will guide implementation, training, and activation of Helpdesk and AI Agent products, using a consultative style to tailor solutions and drive adoption.You will collaborate with customers and internal teams, ensuring a white‑glove...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions.Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk, or...

Job Title: Customer Service Representative About Virtustant Virtustant is a remote staffing company that connects talented professionals in Latin America and South Africa with growing US businesses. We recruit, vet and support our team members so they can build long-term remote careers with international clients. About The Role Be the voice of our clients'...

We are looking for a data-driven, creative, and highly technical Lifecycle Manager to own our customer retention strategy. Your primary playground will be Klaviyo, and your North Star metric will be Customer Lifetime Value (LTV). This isn't a role for a generalist—we need someone who has lived and breathed e-commerce, understands the nuances of a...

Panda Drum is the world's biggest steel tongue drum brand. Our instruments bring calm to hundreds of thousands of customers across the US, and we're growing fast into Q4, our biggest season of the year. Customer support is not a cost center here. It is the backbone of this business. Our customers are often buying a gift, a way to relax, or their first...

MRF: 573307Is This YOU? Then We Want to Meet You!Are you a customer service pro with experience in e-commerce, order management, and ticket-based support? We're looking for someone detail-oriented, proactive, and customer-focused to join our team!As a Customer Service Support (OMNI), you will be the primary point of contact for a dedicated community of truck...

Company Overview Koin Limited is a fast-growing, multi-brand D2C e-commerce group headquartered in Poole, UK. The company operates across the UK, USA, Canada, and Australia and is working towards £100 million in annual revenue by 2030. Koin builds, operates, and scales a portfolio of direct-to-consumer brands with a strong focus on operational excellence,...

See something that should exist? Build it.See a better way? Do it. At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. And we believe customer data should belong to the brands who earn it — not...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...

Panda Drum is hiring a remote Customer Support specialist based in Latin America to join our fast-growing team. You will answer emails and chats, manage order issues, returns, and chargebacks, and ensure swift, friendly resolutions. Ideal candidates have at least 3 years in e-commerce support, handle 100–150 tickets daily, and excel in Intercom, Zendesk,...