Head of Sales

Location: 100% Remote (Global)

Timezone / Hours: US Business Hours, must be able to manage a team working across Eastern and Pacific time zones

Engagement Type: Full-Time Independent Contractor

🚀 The Vision: Building the Operating System for Product Creation

Since 2013, THE/STUDIO has been building the definitive operating system for product creation. We are combining modern SaaS technology with custom manufacturing to make producing physical goods as seamless, fast, and scalable as launching software.

We operate two core platforms: Customize Now (our best-in-class, on-demand manufacturing platform) and Source Anything (our new SaaS product that enables customers to seamlessly work with global factories beyond our own network).

We are a profitable, previously Silicon Valley-backed, fully remote company, and we are not just looking to improve manufacturing, we are looking for a visionary operator to help us truly revolutionize the global supply chain.

The Role

We are seeking a hands-on, player-coach Head of Sales to lead, build, and optimize our entire inside sales, outbound, and revenue operations framework.

This is not a traditional "sitting-in-meetings" executive role. You will be on the ground, breathing startup culture, and driving growth across our two primary business units: Customize Now and Source Anything . We are looking for an entrepreneurial leader who possesses a relentless curiosity and excels at converting big strategic ideas into fast, revenue-generating action.

In this role, you will run a lean team structure, working directly with the CEO to align macro business goals with daily execution and with the Sales Manager who will work with you, collaborating on designing playbooks, jumping onto calls, analyzing data, and ruthlessly optimizing pipelines from the trench lines.

What You’ll Do

Hands-on Leadership & Revenue Operations

• Own the day-to-day revenue operations, working in close and direct alignment with the CEO to drive macro sales forecasting, territory optimization, and business unit economics.

• Lead a lean sales organization, ensure daily pipeline excellence, proper division of labor, and consistent target achievement.

• Get your hands dirty in the data to proactively surface pipeline insights, metrics, and bottlenecks to the CEO, implementing workforce planning and data-driven operational adjustments.

• Play a pivotal role in our strategic planning process, designing sales incentives and defining high-velocity go-to-market strategies.

Startup Sales Execution & Channel Effectiveness

• Design, test, and rapidly iterate on multi-channel outbound sequences, cold calling/email scripts, and inbound playbooks for both Customize Now and Source Anything.

• Formulate targeted sales campaigns in direct partnership with Marketing (structuring channel strategies, trade discounts, and strategic buyer incentives).

• Stay obsessed with our core front-end velocity metrics: sub-5-minute speed-to-lead windows, mockup delivery rates, and quote conversion.

• Jump into the trenches yourself when needed to handle complex objections, manage high-value accounts, and help the team close critical deals.

People, Culture & Team Management

• Cultivate a transparent, high-energy, and zero-ego startup culture focused on rapid execution, empowering reps, and absolute accountability.

• Identify critical talent gaps within our lines of business (LOBs) and ensure key roles are staffed by high-performers.

• Develop practical individual growth plans for your team, reviewing progress periodically to cultivate the next generation of sales leaders.

The Profile We’re Looking For (Our Core Pillars)

Our Founder/CEO defines our top performers by three distinct traits. If this describes how you operate, you will thrive here:

1. Raw Intelligence & Problem-Solving: High processing power, business acumen, and logical reasoning. You can think on your feet, connect complex ideas, and break down ambiguous problems quickly.

2. "Give a Shit" Energy (Extreme Ownership): You take 100% accountability for your domain and outcomes. You don't make excuses or blame external factors. You look inward, find solutions, and push across the finish line.

3. Rapid Adaptation & Radical Candor: You embrace blunt, constructive feedback and pivot instantly without ego. You excel