Remote SaaS Tech Support Specialist
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Encora Inc. is seeking a Technical Support Representative for a 100% remote role focused on serving customers in the U.S. SaaS platform expertise, platform navigation, and demonstrative sessions are key.
The role emphasizes ownership, analytical problem-solving, and clear communication with clients of varying technical levels. The ideal candidate has 2+ years in customer service or technical support, fluency in English, and comfort with CRM tools and software demonstrations.