Remote Customer Support Lead
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Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This fully remote role is ideal for an English-fluent customer support professional who can handle permit filings, account setup, and billing while navigating CRM tools.
You’ll learn the platform, resolve issues, and collaborate with product and ops teams to improve processes. Ideal candidates have 2+ years in phone-based customer service, strong Excel skills, and the