Remote Technical Support Engineer — Diagnostics
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Atomic Hr is seeking a Technical Support Representative for a fully remote role with a fast-growing US-based SaaS company serving construction contractors across Florida, Ohio, and Michigan. You will handle calls, troubleshoot software issues, and guide customers through the platform.
The role emphasizes ownership, analytical thinking, and clear communication, with onboarding and ongoing product training. You will learn the SaaS workflow, assist with demos, and contribute to improving the