AI Operations

WSP is seeking an AI Operations & Enablement Analyst to build knowledge base content and deliver targeted enablement for the Service Desk and OSS, improving first-contact resolution. You will track adoption and value metrics, analyze trends, and produce dashboards and leadership readouts that connect outcomes to risks and actionable next steps.This role...

WSP is seeking an AI Operations & Enablement Analyst in Chile to support readiness by building knowledge bases and targeted enablement for the Service Desk and OSS. You will track adoption metrics, analyze trends, and provide leadership-readout dashboards with actionable recommendations. The role emphasizes governance of AI playbooks, responsible AI...

WSP is seeking an AI Operations & Enablement Analyst to build and maintain knowledge bases, playbooks, and enablement content for Service Desk and OSS teams. You will track adoption metrics, analyze trends, and deliver targeted enablement to improve first-contact resolution. Responsibilities include producing dashboards and leadership readouts, and driving...

WSP is seeking an AI Operations & Enablement Analyst to strengthen support readiness by building knowledge bases and targeted enablement for the Service Desk and OSS. You will measure impact through adoption metrics, analyze trends, and provide dashboards with clear recommendations. The role requires crafting reusable AI playbooks, maintaining change notes,...

WSP seeks an AI Operations & Enablement Analyst to support the Service Desk and OSS by building knowledge bases, playbooks, and enablement programs for AI tools. You will track adoption metrics, produce dashboards, and deliver targeted guidance to reduce time-to-resolution. You will maintain governance of content, analyze trends, and partner with global...

WSP seeks an AI Operations & Enablement Analyst to build and govern knowledge base content, craft prompts, and maintain playbooks to support AI tools for the Service Desk and OSS. You will drive enablement by conducting walkthroughs, office hours, and release briefings while tracking adoption metrics and producing dashboards that connect usage to outcomes...

WSP is seeking an AI Operations & Enablement Analyst to build and maintain a knowledge-base driven enablement program for the Service Desk and OSS, focusing on AI tool readiness and impact measurement. You will manage playbooks, create how-to content, and deliver targeted enablement to reduce time-to-resolution across regions. You will track adoption...

WSP seeks an AI Operations & Enablement Analyst to support readiness by creating knowledge base content and enabling the Service Desk and OSS for AI tools. You will track adoption, analyze trends, and deliver dashboards with actionable recommendations. In a matrixed environment, you will develop reusable AI playbooks, ensure privacy and data handling...

WSP is seeking an AI Operations & Enablement Analyst to strengthen support readiness by building knowledge bases and targeted enablement for the Service Desk and OSS. You will measure impact through adoption metrics, analyze trends, and provide dashboards with clear recommendations.The role requires crafting reusable AI playbooks, maintaining change notes,...