Remote Fintech SaaS Support Engineer
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Tangible is seeking a smart, AI-native Support Engineer to bridge clients and the engineering team for a fintech SaaS platform. This fully remote role is based in Argentina and operates within US business hours to support clients across time zones.
You will handle client emails in professional English, log issues in Jira, diagnose problems, and escalate when needed. AI tools should be used to improve clarity, efficiency, and documentation, while maintaining high-quality support.