Remote AI SaaS Customer Success Engineer

Mercor is seeking a Talent Success advocate to help millions of users with our AI-powered interview and onboarding platform. You will triage bugs, reproduce issues, and work with engineering to fix frontend and backend problems. You will maintain a friendly, professional tone in English and provide precise guidance. This is a remote role with a 6-day work...

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work.Note: This role is open only to candidates currently residing in...

Mercor connects elite creative and technical talent with leading AI research labs. We seek a Customer Success Engineer (LatAm) to support a remote, contract-based role with significant overlap with Pacific Time. You will debug web applications, assist customers, and surface product risks to our engineering team. Candidate should have strong experience in web...

Prometeo Talent is seeking a friendly, reliable Customer Support Representative for a fast-growing SaaS company serving contractors in the U.S. This remote role focuses on helping customers with permit filings, account setup, and platform usage, requiring independent judgment and ownership. You will log interactions in the CRM, use Excel and common CRM...

Mercor is seeking a Customer Success Engineer (LatAm) for a remote, contract-based position. You will respond to talent-reported queries, troubleshoot issues, and help optimize the user experience on our platform. The role requires strong web-app experience, SaaS background, and familiarity with support tools like Zendesk or Intercom. Remote collaboration...

Appvertiser AI is hiring an entry-level Client Success Associate to be the main contact for platform clients, ensuring they succeed with the product and grow with us. You’ll learn UA and app marketing from the ground up and, over time, run campaigns for clients. You’ll onboard clients, gather feedback for the product team, and share best practices to...

Mercor’s Talent Success team supports users through applying, interviewing, offers, and payments on our platform. You will triage bug reports, debug the AI + SaaS stack, and communicate clearly with users while maintaining an upbeat, professional tone. This remote role requires substantial overlap with Pacific Time and is open to candidates across Latin...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $35,000–$50,000/year Location: Remote...

Mercor is seeking a Customer Success Engineer for Latin America to support our remote talent ecosystem. You will respond to inquiries, triage issues, and collaborate with product teams to improve the platform. This contract role requires strong English, SaaS support experience, and the ability to debug modern web apps (React/Node/Flask). Remote work from...