Automation and Integrations Engineer

Join to apply for the Automation and Integrations Engineer role at Retalent Agency Job Title: Automation and Integrations Engineer | Remote Location: EMEA or Americas (ideally to be available 9 AM–5 PM MST) Schedule: Full-time, 40 hours/week, flexible hours Only English CVs will be accepted. Retalent Agency is a global remote recruitment agency that connects talented professionals like you with top companies in e-commerce, marketing, and tech. Since 2019, we’ve helped hundreds of candidates from Latin America, Eastern Europe, and South Africa land full-time remote roles with international teams. When you apply through Retalent , you’re not just applying for a job, you’re stepping into a community of growing businesses and ambitious professionals. Let us help you find the right opportunity to grow your career from anywhere in the world. Our Client Our client is a mission-driven company focused on bringing people together in a way that elevates both their customers and their team. They create steady, meaningful progress through shared wins and a clear sense of purpose in every project. They specialize in automating lead follow-up, nurturing, and appointment scheduling so sales teams can focus on closing deals instead of chasing reminders. Their platform engages every lead across email, SMS, chat, and social channels, ensuring no opportunity is missed and even cold or inactive leads are revived. They operate with a strong commitment to clarity, accountability, and meaningful progress. Their team values reliability, thoughtful execution, and building systems that work seamlessly in the background. Collaboration is rooted in respect, honest communication, and shared problem‑solving, creating an environment where people support one another and take pride in delivering consistent results. Their mission is simple: help dealerships grow by removing friction, increasing responsiveness, and powering sales teams with automation that actually works, all while maintaining a culture of trust, kindness, and high standards. Role Summary We are looking for an Automation & Integrations Engineer who will own the workflows and system connections that power our operations. Your primary focus will be building reliable automations, API integrations, and clean data flows across our core tools. You will ensure that information moves seamlessly between CRM, billing, onboarding, support, and internal systems, reducing manual work and improving efficiency across the entire business. This is a highly impactful role where you will create stability, consistency, and scalability across our operational processes and work directly with the Founder. You will directly influence operational efficiency, customer experience, and our ability to scale without friction. What You Will Own Build and maintain API integrations between CRM, billing, onboarding, and support systems. Configure and manage webhooks, authentication, retries, and error‑handling logic. Ensure clean, consistent, and synchronized data across all platforms. Maintain integration reliability as the company grows. Design and build automation flows using Zapier/N8N (or similar tools). Create routing logic for leads, onboarding steps, account transitions, and support operations. Transform manual processes into efficient, automated workflows. Support cross‑functional teams by enabling fast, stable, and scalable automation. Perform basic data reconciliation and integrity checks. Identify and resolve automation issues proactively. Implement basic monitoring around workflow failures or sync issues (not infrastructure‑level). Document all active workflows, integration points, and logic. Requirements Experience 3+ years in automation, integrations, or workflow engineering. Experience building production‑grade API workflows and automations. Core Technical Skills Strong understanding of APIs, webhooks, and integration patterns. Hands‑on experience with Zapier, N8N, Make, or similar automation tools. Ability to write simple Python or Node.js scripts for API calls, data shaping, and small utilities. Strong understanding of retries, rate limits, and error‑handling principles. Solid grasp of how different systems sync data and maintain consistency. Nice‑to‑Have Basic SQL for simple audits and data checks. Experience with CRM, billing, and customer support systems (any specific tools welcome but not required). Ability to create simple dashboards or monitoring views to track workflow performance. How You Work You build simple, stable, well‑documented systems. You think ahead, foresee edge cases, and prevent issues before they appear. You communicate clearly and collaborate with sales, success, finance, and operations. You prioritize reliability and scalability in every workflow you touch. You continuously improve processes, not only fix issues. What’s In It for You: Fully remote role 2 weeks of paid vacation annually + company holidays Independent work style with ownership You receive goals and build the solution Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Retalent Agency by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr