Remote SaaS Technical Support Specialist
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Crowdstrike Inc. is seeking a Technical Support Representative for a fully remote role serving US-based contractors. You will assist customers with platform navigation, troubleshooting, and demonstrations while delivering an exceptional experience.
The role emphasizes owning customer issues, analyzing root causes, and communicating technical information clearly. A strong background in SaaS support, CRM tools, and Excel is valued, with flexible scheduling and onboarding provided.