Bilingual Customer Service Assistant
hace 2 semanas
Bilingual Customer Service Assistant (English – Spanish) Remote Mangone Law Firm, LLC is a New Jersey-based immigration law firm dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service, deeply understanding our clients' challenges and genuinely caring about their outcomes. We are fueled by a strong corporate culture and clear core values, and we are prepared for a bright future while looking for talented people who want to grow professionally and never settle for stagnation. We’re an Inc. 5000 Honoree Mangone Law Firm is proud to be recognized on the 2025 Inc. 5000 list of America's fastest‑growing private companies This honor celebrates our team’s resilience, innovation, and dedication to delivering outstanding results for our clients — even in the most challenging times. Position Summary We’re seeking driven professionals ready to build strong client relationships, close sales with confidence, and grow into legal consulting through structured training and experience. As a Customer Service Assistant, you will play an essential role in our Customer Experience Department, ensuring our clients feel heard, supported, and informed every step of the way. Your work directly impacts client satisfaction, retention, and our reputation for excellence. What You’ll Do Handle inbound and outbound calls, ensuring timely, professional responses. Manage notifications, letters, timelines, and reports for client cases. Follow up with clients, including those in "no cooperation" status, to confirm details and move cases forward. Schedule and confirm appointments. Use CRM and communication tools (Camplegal, Monday, Slack, Google Workspace) to track and manage interactions. Uphold high service standards by meeting KPIs for calls, follow‑ups, and reporting. What We’re Looking For Education: High school diploma required; studies in Communications, Law, Business Administration, Tourism, or related fields preferred. Experience: Call center, customer service, or related experience (preferred). Bilingual: Clear and effective communication skills in both Spanish and English (written and spoken). Technical Skills: Strong command of Google Workspace and familiarity with CRM platforms. Soft Skills: Empathy, problem‑solving, time management, and organizational skills. Flexibility: Availability for rotating shifts with full‑time commitment. Benefits A competitive compensation: base payment per hour (Between $5 to $7 USD per hour worked). The hourly rate is subject to increase after six months. Ongoing professional development opportunities to strengthen your skills and grow in your career. A dynamic and challenging work environment where your talent will be valued and recognized. The opportunity to make a positive impact on people's lives, helping them achieve their dreams of a better life in the United States. Paid time off, available after 12 months. 100% Remote. Ready to Make a Difference? Apply today and help us reach our goal of changing 1 million lives — one client at a time. Seniority level Entry level Employment type Full‑time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr
-
Bilingual Remote Customer Service Assistant
hace 2 semanas
, , Argentina Mangone Law Firm, LLC A tiempo completoA New Jersey-based immigration law firm is seeking a Bilingual Customer Service Assistant to ensure clients feel supported through their journey. This role requires excellent communication in English and Spanish, along with strong organizational skills. Ideal candidates will have a high school diploma and be comfortable in a remote work environment....
-
Spanish Bilingual Customer Service Specialist
hace 2 días
, , Argentina TalentPop App A tiempo completoJoin Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of...
-
, , Argentina TalentPop App A tiempo completoA dynamic customer service organization in Argentina is looking for a Bilingual Customer Service Specialist fluent in Spanish and English. In this remote role, you will assist customers through voice and chat while troubleshooting and resolving issues effectively. Ideal candidates will have over a year of experience in customer service and enjoy building...
-
Bilingual Customer Support Specialist
hace 2 días
, , Argentina tires-easy.com A tiempo completoA leading e-commerce company is seeking a Customer Service Representative in Argentina. You will support the Customer Service Department, ensuring excellent customer support across all channels. Candidates should be bilingual in English and Spanish, with at least 1 year of call center experience. The position requires a high-speed internet connection and the...
-
Remote Accounting Assistant | Bilingual EN/ES
hace 1 semana
, , Argentina Valatam A tiempo completoA global professional services company is seeking a detail-oriented Accounting Assistant for a fully remote role based in Argentina. The ideal candidate should be bilingual in English and Spanish, have 1-5 years of accounting experience, and be proficient in Google Workspace and Microsoft Office. This position includes various tasks from updating financial...
-
Customer Service Representative
hace 4 semanas
, , Argentina Intelledesk A tiempo completoReports to: Operations Manager Customer Service Representative (CSR) We’re looking for a dedicated Customer Service Representative to join our growing team — someone who’s detail-oriented, organized, and passionate about helping clients have a smooth, stress-free experience from the first call to job completion. Role Overview The Customer Service...
-
Remote Bilingual Operations
hace 3 semanas
, , Argentina Valatam A tiempo completoRemote Bilingual Operations & Project Assistant - LATAM About Valatam We're Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the period, proof that great work starts with great people. About The Role You are the right fit...
-
Bilingual Legal Assistant
hace 2 días
, , Argentina Bionic Talent A tiempo completoA legal support recruitment agency is seeking a bilingual Legal Assistant for a U.S. law firm. This fully remote role requires strong communication skills in both Spanish and English, with responsibilities including client communication, drafting legal documents, and case management. Candidates should have 2+ years of experience in a relevant role and be...
-
, , Argentina Solvo Global Careers A tiempo completoA legal service provider is looking for a Paralegal/Legal Assistant in Argentina to assist with case management, drafting legal documents, and client communication. Candidates should have over 3 years of legal experience, preferably with personal injury cases. Familiarity with Filevine software and strong organizational skills are preferred. This full-time...
-
, , Argentina TalentPop App A tiempo completoWe’re Hiring: Remote Spanish Bilingual Customer Support Representative Do you love helping people and making their day just a little brighter? Are you fluent in Spanish and English and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers...
