Remote SaaS IT Support Engineer II

Assurant is seeking a Technical Support Representative for a 100% remote SaaS role. The ideal candidate will handle inbound calls, troubleshoot platform issues, guide customers through workflows, and maintain accurate CRM documentation. The role requires at least 2 years in customer service or technical support, full professional fluency in English, and...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues. Location & Schedule LATAM-based candidates only. Fully remote. Must be...

Sweet Epic Travels is seeking a Technical Support Representative for a 100% remote role focused on our SaaS platform used by construction contractors. You will guide customers through platform features, resolve issues, and demonstrate workflows to ensure a smooth experience. The role requires strong communication and analytical skills, with the ability to...

SupportYourApp is seeking a skilled T3 Support Engineer for a 100% remote role from anywhere. You will handle escalated issues across backend, databases, and APIs, troubleshoot, and guide customers through complex platform workflows while maintaining clear documentation and rapid resolutions. The ideal candidate has 2+ years in technical support or SRE,...

Maxit Consulting - Max Corporate Group is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will assist contractors with platform navigation, troubleshoot issues, and conduct platform demonstrations to help users get the most from the software. The right candidate has at least 2 years in customer service or technical...

Entrepreneur Cooperative is seeking a Technical Support Representative for a 100% remote role focused on supporting a SaaS platform used in the construction permitting industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with clear communication.The ideal candidate has 2+ years in customer-facing tech...

Us Job Finders is assisting a fast-growing SaaS company transforming the construction permitting industry in the U.S. The Technical Support Representative will work remotely from LATAM, handling phone-based support, platform navigation, and demonstrations to help contractors move projects forward.You will troubleshoot, analyze root causes, and guide...

Evox is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows and demos to ensure successful usage of the software.Ideal candidates have at least 2 years in customer support, fluent English, and strong analytical skills....

Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This is a 100% remote Customer Support Representative role targeting contractors across the U.S. You’ll be the first point of contact for customers, handling permit filings, account setup, and platform usage with a focus on problem...