Customer Success Representative

Hace 2 días

rosario, santa fe, Argentina Vintti Jornada completa

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Our client is a fast-growing e-commerce brand set to launch two new brands in the coming months. They have a small, agile team where every person has a direct impact on the business.

Respond to direct messages on Instagram and Facebook, as well as customer emails.
Assist potential customers throughout the purchase process.
Follow up with existing customers on order status, shipping, and general inquiries.
Identify cases that require further attention, such as returns or order issues, and escalate them to the team lead.
Log and manage inquiries using the company's internal dashboard.
Keep the brand's tone of voice consistent in every interaction.
Advanced students, recent graduates, or early-career professionals.
A few months of customer service experience is a plus, but not required.
Excellent written communication skills in Spanish.
Proactive, with the ability to work independently and manage your own time.
Interest in e-commerce, brands, and social media.
Eagerness to learn and grow professionally.

What they offer

100% remote work from anywhere in Argentina.
Real growth opportunities as the company expands into new brands.

Customer Success Representative

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What they offer

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