Head of Shared Services
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Coface is seeking a Senior SSC Manager to lead the Shared Services Centre, driving strategy, governance, and transformation across HR, Finance, Procurement, Legal and Facilities. The role requires deep SSC/BPO expertise and strong stakeholder management to deliver value and compliant operations.
Responsibilities include defining the operating model, SLAs and KPI-driven performance, while leading continuous improvement initiatives and cross-functional collaboration to stabilize and scale the SSC.