Sr Lead Product Manager

About Lumen Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Senior Lead Product Manager (PM) is responsible for supporting Tailored Managed Service solutions and associated customer agreements. The role will focus on expanding product portfolio and process improvement to meet market demands. A primary focus will be managing the Federal channel - working with technical sales teams to gain an understanding of the customer requirements (potentially across data, voice, wireless, and wi‑fi capabilities). The PM will be primarily responsible for managed service product lines ensuring product definition, communication of product scope, and driving agreements through Federal Services and Legal to closure with client. The other product management responsibilities include supporting the planning and execution of the overall product lifecycle and serving as both a business and technical product expert. The person in this position will be required to closely align themselves with Sales, Sales Technical Support, Offer Management, Legal, Procurement, Operations, IT, Product Development, Marketing, and Finance to drive success. Given the dynamic nature of Managed Services the product focus of the role may evolve with changes to customer priorities, so this is a great opportunity if you like to learn The Main Responsibilities Detailed understanding of the Federal Contracts procurement processes and security requirements The ability to perform multiple tasks of challenging assignments requiring alternative analysis innovations and judgment Technical working knowledge with Data and Voice networks and technologies Demonstrated experience with deploying SDN and SDWAN environments Responds to proposals or sales requests and translates requirements into customer proposal/SOW and ensures the proposal can be successfully executed by operational organizations if contracted Negotiates business terms and conditions for customer and vendor contracts Responsible for vendor management including sourcing pricing and daily dealbydeal negotiations for select services Supports pricing contracts business case development responding to customer technical questions and managing deal Change Requests Works with key stakeholders across the entire company which may include Sales Sales Technical Support Offer Management Legal Procurement Operations IT Product Development Marketing and Finance Supports business case development and ongoing program financial reviews to ensure the project financials costs and revenues are achieved Ensures supporting processes and systems associated with the product are current and optimized to reduce product cost basis Provides input to Managed Service strategy and product roadmap and creates tactical plans to deliver program roadmap Benchmarks company products to competitor products Stays up to date with industry news company consolidations and competitive landscape Assist in the development of positioning and go‑to‑market plans Additional Qualifications Bachelors degree with 10 years of related experience or Masters or equivalent with 8 years of relevant work experience Strong alignment with Lumens core principles Experience with Network technology and operations Drives creativity and productivity by displaying a positive can‑do attitude Ability to drive results both individually and in a matrixed environment Demonstrated success in managing and prioritizing multiple projects/tasks effectively in a fast paced environment Proven experience managing conflicting priorities Excellent verbal and written communications skills Experience effectively drafting and negotiating agreements such as RFPs MSAs and or SOWs Strong financial and analytical capabilities Exhibits a strong sense of urgency makes fact based decisions quickly and efficiently Comfortable working with remote peers and/or managers and executives inside and outside Lumen Great at building and maintaining relationships across various organizations Adept at using all Microsoft Office products and collaboration tools Preferred: Extensive Professional Services, managed services, or operational experience within the telecommunications industry Preferred: Experience with Vendor Management Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual #J-18808-Ljbffr