Payments Product Manager

The Payments Product Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities The Payments Product Manager is responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts Creates a product vision aligned to business priorities and corresponding road-map to delivery Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives Manages and implements a wide variety of products and solutions Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy Partners with business leaders and a widely distributed global user community to define and implement solutions Creates project plans, business and technical requirements documents for product execution Has direct interaction with sales, business managers and technology, to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications 6-10 years of experience Intellectual curiosity, analytical and conceptual thinker Proactively seeks and develops new opportunities Attention to detail and process/analytic mindset Ability to build networks and relationships internally and externally Familiarity with product development methodologies Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access Comfortable with performing data investigations that require a high degree of accuracy with tight timescales Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets Ability to structure and break down problems, develop solutions, and to drive to results Process Management knowledge with a propensity for detail and comprehensiveness of content Ability to collaborate and clearly communicate with team members of an organization Project Management skills with experience leading large cross functional initiatives Generation of reports and presentations for management Fluent in both Spanish and English language Education Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #J-18808-Ljbffr