Fintech SaaS Support Engineer — Remote

This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support Associate is also...

This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services. The Technical Support Associate is also...

The project is an AI vision platform running on Kubernetes and used for enterprise video analytics. We are looking for a highly technical Tier 2 / Tier 3 Technical Support Engineer to help customers troubleshoot and resolve complex platform, infrastructure, and deployment issues. Location & Schedule LATAM-based candidates only. Fully remote. Must be...

Us Job Finders is assisting a fast-growing SaaS company transforming the construction permitting industry in the U.S. The Technical Support Representative will work remotely from LATAM, handling phone-based support, platform navigation, and demonstrations to help contractors move projects forward. You will troubleshoot, analyze root causes, and guide...

Evox is seeking a Technical Support Representative for a 100% remote role in the SaaS industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows and demos to ensure successful usage of the software. Ideal candidates have at least 2 years in customer support, fluent English, and strong analytical skills....

Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. This is a 100% remote Customer Support Representative role targeting contractors across the U.S. You’ll be the first point of contact for customers, handling permit filings, account setup, and platform usage with a focus on problem...

Entrepreneur Cooperative is seeking a Technical Support Representative for a 100% remote role focused on supporting a SaaS platform used in the construction permitting industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with clear communication. The ideal candidate has 2+ years in customer-facing tech...

Uptalent.Io is seeking a Technical Support Representative to provide expert assistance for a SaaS platform from a fully remote LATAM base. You will guide contractors through system workflows, troubleshoot account and document-upload issues, and perform live platform demonstrations to customers with varying technical knowledge. The role emphasizes ownership,...

Assurant is seeking a Technical Support Associate to deliver first-level IT support for a remote, SaaS-based environment. You will handle incidents, manage requests, and support ITSM processes with a focus on rapid resolution and customer satisfaction. The role requires 2+ years in tech support, strong English skills, and experience with Microsoft 365,...