Client Operations Lead | Remote | Argentina
hace 7 días
Client Operations Lead | Remote | Argentina Join to apply for the Client Operations Lead role at OpsArmy Careers. This is a full‑time, remote position in Argentina. About the Role OpsArmy is looking for a Client Operations Lead to oversee day‑to‑day coordination between clients and the offshore talent supporting their teams. This mid‑level leadership role focuses on people support, communication, and operational consistency. Ideal candidates have BPO or outsourcing experience and understand client expectations, team performance, structured workflows, and the importance of clear communication. Key Responsibilities Client Operations & Communication Act as the primary operational contact for assigned clients. Provide updates, gather feedback, and ensure expectations are understood on both sides. Maintain a predictable communication rhythm to support account stability. Build rapport and trust through responsiveness, clarity, and professionalism. Talent Leadership & Guidance Work closely with talent to clarify tasks, goals, and performance expectations. Conduct quick coaching conversations and check‑ins to address concerns. Monitor attendance, productivity, and adherence to client workflows. Address small performance issues early and elevate when needed. Workflow Oversight Track progress on daily tasks and weekly deliverables. Ensure the team follows SOPs and client standards consistently. Assist in updating documentation when workflows change. Flag any operational risks or recurring challenges. Issue Resolution Anticipate and resolve miscommunications or workflow gaps before escalation. Align both client and talent perspectives in unclear situations. Maintain fairness and clarity during all discussions. What You Bring 2-4 years of experience in a BPO, client‑facing, or operations environment. Strong English communication skills. Experience guiding or supporting offshore staff is a plus. Highly organized with excellent follow‑through. Solution‑oriented mindset with the ability to stay calm and professional. Apply Now #J-18808-Ljbffr
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Client Operations Lead | Remote | Argentina
hace 5 días
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoClient Operations Lead | Remote | Argentina Join to apply for the Client Operations Lead role at OpsArmy Careers. This is a full‑time, remote position in Argentina. About the Role OpsArmy is looking for a Client Operations Lead to oversee day‑to‑day coordination between clients and the offshore talent supporting their teams. This mid‑level leadership...
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Remote Client Operations Lead
hace 7 días
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoA leading remote services company in Argentina is seeking a Client Operations Lead to oversee client interactions and support offshore teams. This full-time role requires 2-4 years of experience in a BPO or operations environment, paired with strong English communication skills and a solution-oriented mindset. Candidates will coordinate daily tasks, ensure...
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Remote Client Operations Lead
hace 3 días
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoA leading remote services company in Argentina is seeking a Client Operations Lead to oversee client interactions and support offshore teams. This full-time role requires 2-4 years of experience in a BPO or operations environment, paired with strong English communication skills and a solution-oriented mindset. Candidates will coordinate daily tasks, ensure...
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(CON02OM) Operations Manager
hace 3 semanas
Municipio de Rincón de los Sauces, Argentina Baja Nearshore A tiempo completoOperations Manager - Remote, Argentina Job Openings: Operations Manager - Remote, ArgentinaAbout The Job Operations Manager Travel Industry (LATAM)Location: Remote, ARGENTINASeniority: Senior / LeadershipIndustry: Travel & Hospitality TechAbout The Role Are you a dynamic leader with a passion for driving operational excellence in the travel industry?We are...
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Client & Talent Success Lead | Manila | Argentina
hace 2 semanas
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoClient & Talent Success Lead | Manila | Argentina Join to apply for the Client & Talent Success Lead | Manila | Argentina role at OpsArmy Careers . Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship...
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Client Success Lead | Remote | Buenos Aires
hace 7 días
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoApply for the Client Success Lead | Remote | Buenos Aires role at OpsArmy Careers. Apply here: Job Description We’re hiring a Client Success Lead who will bridge communication between our clients and the talent supporting them. This role focuses on relationship‑building, talent support, issue resolution, and ensuring day‑to‑day operations run...
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Argentina Payments Client Service Lead
hace 7 días
Municipio de Rincón de los Sauces, Argentina JPMorganChase A tiempo completoA global financial services leader is seeking an Argentina Payments Client Service Analyst in Neuquén. In this role, you will manage day-to-day client interactions and ensure high service satisfaction. Applicants should have a Bachelor’s degree, at least 3 years of experience, and be fluent in English. Strong interpersonal and time management skills are...
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Remote Client Success Lead: Relationship Builder
hace 7 días
Municipio de Rincón de los Sauces, Argentina OpsArmy Careers A tiempo completoA remote technology services company is seeking a Client Success Lead to bridge communication between clients and talent. This mid-tier leadership position emphasizes relationship-building, issue resolution, and operational consistency. Candidates with BPO experience and strong communication skills are ideal. This role offers full-time employment with...
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Lead Ops Specialist
hace 2 semanas
Rincón de los Sauces, Argentina Tort Experts A tiempo completoA legal marketing firm in Argentina is seeking a Lead Operations Specialist to oversee lead generation processes and optimize marketing operations. The ideal candidate will have experience in digital lead generation, strong analytical skills, and the ability to collaborate across teams. This full-time role offers the opportunity to work remotely with a focus...
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Remote Interpreter Operations
hace 2 semanas
Municipio de Resistencia, Argentina CQ fluency A tiempo completoA healthcare communication firm in Argentina seeks a strategic Interpreter Operations & Quality Manager to lead the performance oversight of interpreter operations. This role involves onboarding, training, and ensuring quality assurance to enhance client satisfaction and compliance with healthcare standards. Ideal candidates have experience in interpreter...