Clinical Systems Specialist-ARGENTINA

hace 4 semanas

Ciudad Autónoma De Buenos Aires, Argentina Innovaderm Research Inc. A tiempo completo

Overview The Clinical Systems Specialist is responsible for providing support to internal end users for the Clinical Systems including training, troubleshooting, reporting, and managing user access. Responsibilities Manage and support the Clinical Systems, including system implementation, set-up, maintenance, support, training, testing, and documentation; Manage user access to the system; Program reports and dashboards; Assess the training needs of end users and design effective training materials and techniques for individuals with different levels of computer literacy; Conduct software application trainings to end users; Research, interpret, explain and apply information from computer software technical manuals and guides, videos and online materials; Develop an in-depth understanding of operational workflows in order to develop and implement system processes; Support end users by providing technical support, troubleshooting and identifying opportunities for system improvements; Communicate with vendor for system support, development, improvement, and maintenance; Respond to client audits and questions; Prepare, execute, and document all aspects of Validation Testing for the system; Provide routine or ad-hoc reports to executives; Collaborate with other Department/Teams to integrate processes/systems; Review billing requests from Vendors. Requirements Post-secondary education; 3-5 years of relevant experience; Previous experience working in a CRO, pharmaceutical or biotechnology industry, an asset; Proven expertise working with Sharepoint (support, configuration, and programming); Excellent knowledge of the Microsoft Office Suite; Good knowledge of MS Reporting Services; Good understanding of working in a controlled and validated environment; Ability to develop training material and conduct training sessions for end users; English- excellent oral and written skills; Good organizational and prioritization skills; Ability to work in a fast-paced environment; Meticulous attention to detail and accuracy; Ability to troubleshoot and resolve issues effectively; Ability to work in a team environment and establish good relationships with colleagues; Good knowledge of good clinical practices, GxP and applicable Health Canada and FDA regulations/guidelines. Perks Permanent full-time position Flexible schedule Vacation Home-based position Ongoing learning and development About Indero Indero is a contract research organization (CRO) specialized in dermatology and Rheumatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Indero continues to grow and expand in North America and Europe. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in Argentina. #J-18808-Ljbffr

  • Clinical Systems Specialist-ARGENTINA

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Indero A tiempo completo

    PLEASE SUBMIT YOUR RESUME IN ENGLISHThe Clinical Systems Specialist is responsible for providing support to internal end users for the Clinical Systems including training, troubleshooting, reporting, and managing user access.More specifically, the Clinical Systems Specialist:Manage and support the Clinical Systems, including system implementation, set-up,...

  • Clinical Systems Specialist-ARGENTINA

    hace 1 día

    Buenos Aires, Buenos Aires C.F., Argentina Indero (formerly Innovaderm) A tiempo completo

    PLEASE SUBMIT YOUR RESUME IN ENGLISHThe Clinical Systems Specialist is responsible for providing support to internal end users for the Clinical Systems including training, troubleshooting, reporting, and managing user access.More specifically, the Clinical Systems Specialist:Manage and support the Clinical Systems, including system implementation, set-up,...

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