Remote SaaS Technical Support Engineer

Us Job Finders is assisting a fast-growing SaaS company transforming the construction permitting industry in the U.S. The Technical Support Representative will work remotely from LATAM, handling phone-based support, platform navigation, and demonstrations to help contractors move projects forward. You will troubleshoot, analyze root causes, and guide...

Entrepreneur Cooperative is seeking a Technical Support Representative for a 100% remote role focused on supporting a SaaS platform used in the construction permitting industry. You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with clear communication. The ideal candidate has 2+ years in customer-facing tech...

Assurant is seeking a Technical Support Associate to deliver first-level IT support for a remote, SaaS-based environment. You will handle incidents, manage requests, and support ITSM processes with a focus on rapid resolution and customer satisfaction. The role requires 2+ years in tech support, strong English skills, and experience with Microsoft 365,...

Payo Argentina is seeking a Technical Support Representative for a fully remote role. You will assist contractors in navigating a SaaS platform, answer technical questions, and guide users through workflows and demonstrations. The role emphasizes ownership, problem solving, and clear communication with customers of varying technical levels. A strong English...

Maxit Consulting - Max Corporate Group is seeking a Technical Support Representative to deliver high-quality customer assistance for a SaaS platform, with a focus on platform navigation, demonstrations, and issue resolution. The role emphasizes ownership, problem-solving, and clear communication for contractors using the system. You will troubleshoot, guide...

Crowdstrike Inc. is seeking a Technical Support Representative for a fully remote role serving US-based contractors. You will assist customers with platform navigation, troubleshooting, and demonstrations while delivering an exceptional experience. The role emphasizes owning customer issues, analyzing root causes, and communicating technical information...

Huzzle is hiring a Technical Support Representative to join a fast-growing SaaS team serving construction permitting clients across the U.S. This full-time, 100% remote role focuses on assisting contractors with platform navigation, demos, and issue resolution. The ideal candidate will have at least 2 years in customer service or technical support, be fluent...

Sweet Epic Travels is seeking a Technical Support Representative to join their growing team. This remote role focuses on assisting contractors and users with the SaaS platform, guiding them through workflows, and resolving technical issues to ensure smooth project progress. The ideal candidate has strong English communication, experience with CRM tools, and...

Assurant is seeking a Technical Support Associate for a 100% remote role, supporting IT services globally. The ideal candidate provides first-level support for hardware, software, and network issues, while adhering to ITIL-aligned ITSM processes and SLAs. The role emphasizes customer service and effective cross-team collaboration. Requires 2+ years in IT...