IT Support Specialist
hace 3 semanas
IT Support Specialist (Remote, Contract) INFUSE Hiring Process We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face‑to‑face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed. About the Role We are seeking an enthusiastic and skilled IT Service Desk Specialist to be a vital part of our dynamic team. If you excel at providing top‑notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you Key Responsibilities Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy. Efficiently log, dispatch, track, elevate, and follow up on support tickets to ensure timely resolution. Maintain a high level of user satisfaction by delivering exceptional service and support. Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery. Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up‑to‑date. Undertake additional responsibilities as assigned to enhance the team's performance and user experience. Qualifications Minimum 2–3 years of experience in remote IT support or a similar role. Proficient in the administration of Windows 10/11 and macOS environments. Strong experience in managing Microsoft (Office) 365 services and Google Workspace. Hands‑on experience with Entra ID (former Azure Active Directory). Familiarity with the ITIL framework and a foundational understanding of networking concepts. Experience with Mobile Device Management (MDM) solutions is a plus. Knowledge of modern AI tools like ChatGPT is a plus. Personal Competencies Outstanding collaboration and communication skills that foster teamwork across diverse groups. Proficient in written and spoken English (Advanced). Excellent analytical abilities with a keen attention to detail. Strong focus on user needs and a commitment to delivering quality service. Positive attitude, flexibility, and proactive approach to problem‑solving. Ability to prioritize and manage multiple tasks effectively in a fast‑paced environment while adhering to deadlines. Experience working within multinational teams is desirable. Work Schedule Monday‑Friday, shifts 7:30 – 16:30 EEST, including 1 h break. Day‑off on US national holidays. Reduced Fridays during summer. #J-18808-Ljbffr
-
24X7 It Support Specialist – Hardware, Network
hace 3 semanas
Rosario, Argentina Advanced Energy A tiempo completo24x7 IT Support Specialist – Hardware, Network & Onsite ARS 700.000 - 900.000 A leading technology company in Rosario, Argentina is seeking an IT Support Specialist to provide comprehensive technical support across multiple environments. This role includes responsibilities for diagnosing hardware issues, maintaining IT infrastructure, and collaborating...
-
IT Support Specialist — Hardware, Network
hace 3 semanas
Rosario, Argentina Advanced Energy A tiempo completoA leading technology company in Rosario, Argentina is looking for an IT Support Specialist to deliver comprehensive technical support. Responsibilities include diagnosing hardware issues, maintaining IT infrastructure, and vendor collaboration. Ideal candidates should have a Bachelor’s degree in Information Technology and solid experience in IT support....
-
24x7 IT Support Specialist – Hardware, Network
hace 4 semanas
Rosario, Argentina Advanced Energy A tiempo completoA leading technology company in Rosario, Argentina is seeking an IT Support Specialist to provide comprehensive technical support across multiple environments. This role includes responsibilities for diagnosing hardware issues, maintaining IT infrastructure, and collaborating with vendors. The ideal candidate will have a Bachelor’s degree in Information...
-
Remote IT Support Specialist for Global Projects
hace 3 semanas
Rosario, Argentina FullStack A tiempo completoA leading IT talent network is seeking an IT Support Specialist to provide remote, project-based support to U.S. clients. The ideal candidate should have over 3 years of experience in IT support, with strong skills in Microsoft Intune, Citrix VDI, and networking fundamentals. This role offers competitive pay and the opportunity to work alongside top-tier...
-
Remote IT Service Desk Specialist
hace 3 semanas
Rosario, Argentina Online Edge A tiempo completoA dynamic IT services company is seeking an IT Support Specialist to join their team remotely. You will provide top-notch technical support, ensuring user satisfaction while collaborating with various teams. The ideal candidate has 2-3 years in remote IT support, strong management of both Windows and macOS environments, and proficiency in Microsoft 365 and...
-
Remote Spanish-English Support Specialist
hace 4 semanas
Rosario, Argentina TalentPop App A tiempo completoA remote customer support company is seeking a Spanish-Speaking Customer Support Specialist. This role involves providing excellent support via voice and chat to Spanish-speaking customers. Candidates should have at least one year of experience in customer service and be fluent in both Spanish and English. The position offers competitive pay, performance...
-
24/7 IT Support Technician – Hardware
hace 2 semanas
Municipio de Rosario, Argentina Advanced Energy A tiempo completoA leading energy solutions company is seeking an IT Support Specialist in Santa Fe, Argentina. This role entails providing 24x7 technical support for hardware and software issues across various business units. The ideal candidate will have a Bachelor's degree in IT or a related field, along with solid troubleshooting skills and experience with LAN/WAN...
-
Technical Support Specialist
hace 4 semanas
Rosario, Argentina FullStack Labs A tiempo completoTechnical Support Specialist - Remote - Latin FullStack Labs Operations Support Specialist (Work From Home) Varsity Tutors Responsibilities Responsibilities: may include some or all of the following tasks; Provide Customer Support to Contracted Tutors Account Setup Specific Student Opportunities or Assignments Tutoring Products Technical Issues Scheduling...
-
Remote Infrastructure Support Specialist
hace 2 semanas
Rosario, Argentina Supportyourapp A tiempo completoRemote Infrastructure Support Specialist ARS 6.500.000 - 9.750.000 A tech support company is looking for an Infrastructure Support Consultant to join their team. You will provide technical support and resolve connectivity issues while working remotely in a multicultural environment. The successful candidate will possess excellent English skills and have a...
-
Technical Support Specialist
hace 12 horas
Rosario, Santa Fe, Argentina StratifyIQ A tiempo completoJob Summary:Join our team as a Technical Support Specialist, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. This role...
