Testing Program Liaison

Testing Program Liaison – Join Fullscript to build and lead the clinician‑led supplement testing program, ensuring every product meets the highest scientific and regulatory standards. What You’ll Do Own the quarterly supplement testing program from start to finish—including SKU selection, sampling, lab coordination, data interpretation, and results integration. Identify high‑risk or high‑value supplement SKUs using data and industry insights. Develop and maintain testing standards, methodologies and assay protocols in partnership with accredited labs (HPLC, GC‑MS, ICP‑MS, microbiological assays). Collaborate with QA, Medical Innovation and Merchandising teams to resolve out‑of‑spec results and maintain GMP compliance. Partner with Engineering, Catalog and Product teams to ensure test results are accurately integrated into the Fullscript platform and the practitioner experience. Work closely with QA, Legal and Medical teams to define testing guardrails and regulatory alignment across the U.S. and Canada. Interpret assay data—extract potency and purity information from Certificates of Analysis and translate findings into actionable insights. Develop SOPs, QA summaries, internal briefs and educational assets for practitioners. Create practitioner‑facing materials such as slide decks, handouts, FAQs and “Fullscript Academy” content to translate scientific data into accessible knowledge. Partner with Marketing, Sales and Customer Success to craft data‑driven messaging for external content. Keep assay methodologies and lab partnerships up to date with emerging science, technologies and regulatory changes. Contribute to process optimization, data accuracy and content workflows that scale to new regions (U.S. & Canada). Qualifications Bachelor’s degree in Biochemistry, Chemistry or a related life‑science field. 2+ years in an accredited supplement‑testing or analytical lab (HPLC, GC‑MS, ICP‑MS, microbiology, etc.). Strong scientific writing and data‑translation skills. Understanding of supplement quality standards, GMP requirements and regulatory frameworks in the U.S. and Canada. Bonus: Master’s or Ph.D. in Analytical Chemistry or a related discipline. Prior experience in a supplement company, medical affairs or clinical liaison role. Familiarity with digital platforms, data integration systems or content management tools. Experience creating educational or marketing content for healthcare audiences. Who You Are You’re scientifically curious, operationally strong, and energized by building a new program from the ground up. You can translate complex lab data into clear, credible communications for healthcare professionals. You thrive in cross‑functional environments and enjoy collaborating with scientists, clinicians, engineers, quality and marketers alike. Why You’ll Love Fullscript Competitive compensation package including equity. 401(k) matching (U.S.) / RRSP matching (Canada). Flexible PTO policy. Employee discount on Fullscript catalog for family & friends. Flexible working arrangements. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Management How to Apply Apply directly through our careers page. If you’re a good match, a member of our team will reach out to you. Equal Opportunity Fullscript is an equal‑opportunity employer committed to diversity and inclusion. Accommodations are available upon request. #J-18808-Ljbffr