Customer Support
hace 4 semanas
About Hedin Automotive Hedin Automotive stands as a premier partner of the prestigious Mercedes-Benz brand, with a strong presence across strategic locations including Brooklands, Croydon, West Bromley, and Dartford. Our mission is to deliver excellent automotive services for Mercedes-Benz and Hedin Automotive brands. Mercedes-Benz of Dartford is thrilled to announce an exciting opportunity for a dedicated Service Host . Role Overview As a Service Host at Mercedes-Benz of Dartford , you'll play a pivotal role in delivering exceptional customer service. Ensuring our customers feel welcomed and valued, you will enhance the customer experience through efficient front-of-house coordination and support the service department's operational success. Main Responsibilities Offer a warm welcome and assist customers upon their arrival Coordinate customer appointments and schedule service bookings in person and over the phone Handle customer inquiries promptly and professionally Loan car damage checks including the prompt processing of customer hire contracts Handle recovery agents and process through to service advisors Liaise with service team members to ensure seamless customer interactions Maintain an inviting customer reception area at all times Utilise the Pinewood CRM and Mercedes systems for efficient operation support (training provided) Build and maintain relationships with customers, enhancing their loyalty to the Mercedes-Benz brand Creating an outstanding service environment that reflects the luxury and prestige of the Mercedes-Benz brand You will thrive in this role if you possess…… Enthusiasm and a passion for engaging with customers to deliver an outstanding customer experience Professionalism and attention to detail in all customer interactions Proactive and positive attitude to initiating engagement with customers and wider colleaguesProblem-solving mindset and logical approach Clear and confident communication style A commitment to upholding the Mercedes-Benz standards and their reputation for excellence Proficiency in using IT systems with the capacity to quickly master new technologies Capability to stay organised and calm under pressure, managing tasks diligently Ability to collaborate as part of a team Full UK Drivers Licence (desirable) Summary of role Location : Mercedes-Benz and smart – Dartford, DA1 5FD Working Hours : 42 hours per week Schedule : Tuesday to Friday 7.30am to 5.30pm and Saturday 7.30 to 1.30pm Salary : £26,666.64 Benefits of Joining Mercedes-Benz 25 days annual leave plus bank holidays Exceptional discounts on Mercedes-Benz vehicles and accessories Long service awards Life insurance scheme Preferential rates for vehicle service and maintenance for you and your family Access to discount retail and hospitality clubs Cycle to Work scheme Enrolment in an employee pension plan Access to opportunities for ongoing professional and personal development An inclusive, supportive, and dynamic work environment If you're passionate about delivering outstanding customer service and building lasting brand loyalty with a prestigious marque like Mercedes-Benz , we’d love to hear from you. Hedin Automotive is an equal opportunity employer, committed to fairness, and conducts comprehensive checks including work authorisation, address verification, and criminal background checks. Act fast and submit your application to become a part of our dynamic team. Discover more about Hedin Automotive and the careers we offer by visiting our website at #J-18808-Ljbffr
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Spanish-Speaking Customer Support Specialist
hace 2 semanas
Municipio de Rosario, Argentina TalentPop App A tiempo completoSpanish‑Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast‑paced, remote‑first team that values growth, communication, and customer satisfaction, this opportunity is for you. What...
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Customer Support Agent
hace 4 semanas
Municipio de Esquel, Argentina Buenbit A tiempo completoBuenbit Buenos Aires, Buenos Aires Province, Argentina ¿Te apasiona el mundo fintech y cómo la tecnología puede transformar la forma en que las personas gestionan su dinero y operaciones digitales? ¿Sos de quienes disfrutan ayudar a otros, resolver problemas y dejar una experiencia positiva en cada interacción? Entonces, esta oportunidad es para vos ✨...
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Spanish-English Customer Support Associate
hace 2 semanas
Municipio de Rosario, Argentina TalentPop App A tiempo completoGet AI-powered advice on this job and more exclusive features. Helping people comes naturally to you—and you can do it seamlessly in both Spanish and English . If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a Spanish-English Customer Support Associate...
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Customer Support Representative
hace 6 días
Municipio de Rincón de los Sauces, Argentina Traba A tiempo completoTraba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent through our technology-driven marketplace. By unlocking new levels of productivity and earning potential, we’re building a brighter future for...
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Remote Spanish Bilingual Customer Support Representative
hace 4 semanas
Municipio de Neuquén, Argentina TalentPop App A tiempo completoWe’re Hiring: Remote Spanish Bilingual Customer Support Representative Do you love helping people and making their day just a little brighter? Are you fluent in Spanish and English and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers...
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APU / Customer Quality Engineer
hace 2 semanas
Municipio de Mercedes, Argentina Valeo A tiempo completoAPU / Customer Quality Engineer page is loaded## APU / Customer Quality Engineerlocations: Tuamtime type: Full timeposted on: Posted Todayjob requisition id: REQ **Responsibilities:*** Customer Advocate: Serve as the main point of contact for customers on all quality issues, building strong relationships based on trust and responsiveness.* Complaint...
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Remote Merchant Growth Coach
hace 6 días
Municipio de Esquel, Argentina Simplistic A tiempo completoA leading eCommerce support company is looking for a Customer Service Agent to join their team in Argentina. This remote position entails engaging with merchants through various communication channels, providing business coaching, and ensuring exceptional customer service. Applicants should have extensive experience in customer service and the ability to...
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Customer Experience Analyst, Support Operations LATAM
hace 2 semanas
Municipio de Esquel, Argentina World A tiempo completoCustomer Experience Analyst, Support Operations LATAM Join to apply for the Customer Experience Analyst, Support Operations LATAM role at World About The Company World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all....
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Remote Customer Support Specialist
hace 2 semanas
Municipio de Resistencia, Argentina Soundcamps A tiempo completoA music industry startup in Buenos Aires is seeking a Customer Support Specialist to assist customers with technical issues on their platform. The ideal candidate should have excellent communication skills and a high level of English, with experience in customer support. You'll be responsible for responding to queries, guiding users through platform...
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Customer Support Specialist
hace 3 semanas
Municipio de Formosa, Argentina vcita A tiempo completoOverview Customer Support Specialist (SaaS) - Contractor Argentina Join to apply for the Customer Support Specialist (SaaS) - Contractor Argentina role at vcita . Location: St. Petersburg, Florida (hybrid role: 3 days/week in office). What You’ll Do Provide friendly, solution-oriented support to vcita users via Zendesk tickets, live chat, Zoom, and phone...
