Remote Salesforce Service Delivery Lead
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Aquiva is seeking a Salesforce Service Delivery Manager to own end-to-end support for a Salesforce managed-services account. You will lead a support team from day one, ensure professional, technically sound client communications, and drive process ownership to prevent issues before they arise.
You will triage priorities, govern scope and billing, act as the single point of contact, and mentor the L1/L2 bench while attacking root causes rather than symptoms.