RSA Security Supervisor

RSA Security Supervisor – Carnival Cruise Line Join to apply for the RSA Security Supervisor role at Carnival Cruise Line. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our company is committed to providing a diverse and inclusive work environment. Our focus is on continuous improvement and collaboration. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude that is based on fostering an environment of inclusion, trust, a willingness to listen, openness, and integrity. Doing this helps us to achieve our goal, which is to include FUN in everything we do Set sail on a new career with Carnival and help us bring the FUN to life aboard one of our fantastic vessels We’re looking for dedicated individuals to join our Security team as Responsible Service of Alcohol Security Supervisor. Responsibilities Be assigned to a specific bar location or locations as directed by the Chief Security Officer (CSO/designee. It is envisioned that this person always remains in the assigned location(s) and that the focus is solely on Responsible Service of Alcohol Security Supervisor (RSA). Identify anyone that is becoming intoxicated and ensure they are given appropriate warnings at an early stage, and if deemed necessary, are not served any further alcoholic beverages until such time they are adjudged capable. Assist in preventing anyone from becoming intoxicated—efficiently supervise guest activities as per the nightly brief received by CSO. Assist service personnel in determining whether a passenger should be served—if necessary, engage the passenger in conversation to determine if service should be refused. Assist service personnel in addressing passengers that have been refused service. Ensure that passengers that have been refused service do not obtain any further alcohol from others. Ensure the appropriate parties are notified when a passenger has been refused service and that the appropriate records are updated. Ensure that anyone refused service is safe and that medical assistance is called if required. Ensure that the Responsible Service of Alcohol Security Supervisor is maintained throughout the evening. Operating hours may vary from cruise to cruise and from bar to bar—the CSO will set specific supervisory hours. Focus on Responsible Service of Alcohol (RSA) and responsible alcohol consumption, and ensure incidents that require security are handled by uniformed Security personnel and not by the Responsible Service of Alcohol Security Supervisor himself/herself. Complete and file daily reports as required and specified by the Night Security Officer. Other Information Be a qualified Security Supervisor and meet all requirements set for a Security Supervisor. Have good interpersonal communication skills. Have completed the Company’s Responsible Service of Alcohol (RSA) training module. Have completed the Company’s Responsible Service of Alcohol (RSA) Customer Service training module. Be conversant in, and familiar with the effect alcohol and drugs have on the body. Be able to estimate/calculate the number of alcohol units a person can reasonably consume before becoming intoxicated. Minimum Requirements Minimal 3 Years of proven experience High School Diploma; suitable applicant must be +21 years old Basic STCW Training Always follow Carnival’s Occupational and Health policies and procedures. Ability to work well with a team. Being a representative of the Carnival Brand. Preferred Requirements Experience in a similar role onboard a cruise vessel. Job Requirements Experience Level: 2-4 years of experience in a similar role. Conversational English: Fluency in spoken English to connect with guests is required. Guest Facing Experience: Customer service experience gained in a similar role is required. Physically Fit: You must pass a Seafarers Medical Fitness Examination. You focus on continuous improvement and collaboration. Seniority level Entry level Employment type Contract Job function Customer Service Industries Travel Arrangements Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. #J-18808-Ljbffr