Associate - Markets Transition

Join to apply for the Associate - Markets Transition role at JPMorganChase . Job Description Markets Transition Management is a fast‑paced, client‑ and business‑facing role with growing digital capabilities. This dynamic and evolving team offers tremendous opportunity for those interested in client service, financial markets and digitalization. Job Summary As a Market Transition Associate within the Markets Transition team, you will work closely with Corporate and Investment Bank Markets Sales, Trading, clients and internal partners to prepare clients to trade Markets products. You will manage incoming onboarding requests, assess and relay requirements and coordinate with Reference Data, Know Your Client, Accounts, Credit, Legal and Operations teams to ensure the client is onboarded seamlessly and ready to trade within a targeted timeframe. The goal is to deliver an excellent client experience in line with the client’s needs and objectives of the Corporate Investment Bank Markets business and Digital Client Service organizations. The team operates globally, supporting clients and the Corporate and Investment Bank Markets business in the United States, Europe and Asia Pacific regions. Job Responsibilities Establish and maintain relationships with senior‑level client contacts. Ensure that client requirements are delivered accurately and with a sense of urgency. Lead the onboarding deal team to deliver the firm in an integrated and seamless way to clients during the onboarding process. Manage a diverse client base including Asset Managers, Pension Funds, Alternatives and Banks, providing each client an excellent onboarding experience while working in a fast‑paced, multi‑asset‑class, evolving environment and adhering to controls and transparency requirements. Direct delivery of a client onboarding through go‑live. Proactively provide updates to clients and internal stakeholders on transition status. Host client calls, manage agenda and execute follow‑up points. Serve as an initial point of escalation internally and for clients, demonstrating the ability to self‑solve and question the status quo. Build strong relationships with internal partners, e.g., Trading, Sales, Credit, Legal, Reference Data, Know Your Client and Operations teams to establish a transparent, controlled and efficient environment and facilitate the achievement of “best‑in‑class” onboarding service. Required Qualifications, Capabilities and Skills Minimum of three years experience in a client‑facing role within the financial services industry. Excellent client and stakeholder communication and relationship‑building skills. Strong understanding of the institutional client landscape, with insight into the markets trading products utilized in client strategies. Ability to manage large client pipelines, host client meetings and correspond with senior partners internally and at the client side. Strong problem‑solving capabilities, ability to listen to client requirements, prescribe a path forward, anticipate potential issues and seek to mitigate/escalate potential issues as appropriate. Excellent project management, organizational and time‑management skills. Results‑focused, ability to manage a high volume of requests in a dynamic operating environment. Ability to navigate diverse process flows and data sets and drive process enhancements. Proficient in Microsoft Office applications (Excel, Word, PowerPoint). Preferred Qualifications and Skills Experience designing technology enhancements and use of business analytic/automation tools. Business Analytics experience and/or proficiency with data‑management tools, e.g., Python, Alteryx, Tableau, QlikView. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business‑in‑a‑first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Seniority level: Not Applicable Employment type: Full‑time Job function: Other #J-18808-Ljbffr