Customer Service Representative

hace 4 semanas


Argentina Latinolegends A tiempo completo

Customer Service Representative (Remote -LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is an exciting opportunity for individuals who are passionate about delivering outstanding customer service and thrive in a dynamic, people-focused environment. Job Summary: The Customer Service Representative will serve as the first point of contact for customers, providing support through email, chat, and phone. The ideal candidate will be a proactive communicator with strong problem-solving abilities and a customer-first mindset, dedicated to ensuring a seamless and positive experience for every interaction. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, chat, and phone Assist customers with product information, troubleshooting, and account-related issues Effectively resolve customer complaints while maintaining a positive and empathetic approach Maintain accurate records of all customer interactions and elevate issues when necessary Collaborate with internal teams to identify and address customer concerns Highlight recurring issues and contribute feedback to improve processes Stay informed on products, services, and company policies Requirements: Fluent in both Spanish and English (spoken and written) Prior experience in customer service, support, or a similar role Strong conflict‑resolution and problem‑solving skills Ability to work independently in a remote work environment Excellent written and verbal communication Familiarity with customer support tools (e.g., Zendesk, Freshdesk) and CRM platforms Flexible availability to support customers across different time zones Interest or background in fitness, wellness, or health‑related fields is a plus What’s Offered: Competitive monthly salary Flexible, remote work environment Opportunities for career development and professional growth A positive, inclusive, and collaborative team culture #J-18808-Ljbffr



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