Digital Document Services(DDS)
hace 5 horas
The Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement and automation, while representing the site in regional and global forums. As an experienced operations leader, you will: Drive the multi-faceted organization in delivering the digital document services to the customers and help deploy and maintain their services. Collaborate closely with client facing teams to fulfill customer needs and help protect their data/content to meet regulatory requirements. Implement a common operating model for the end-to-end lifecycle of client documentation across the wholesale franchise inclusive of people, process, and technology, while continuing to support our business partners/ stakeholders and meeting regulatory demands. Identify new opportunities and trends within document digitization by gathering feedback across our client base, prospect pipeline and industry relationships; drive recommendations that address the most impactful opportunities. Key Responsibilities: Site Leadership: Act as the primary leader for the Buenos Aires DDS site, fostering a positive work environment and representing the site in regional and global meetings. Lead Regional Operations: Manage DDS operations for the Buenos Aires site, ensuring consistent service delivery and performance aligned with global standards. Stakeholder Management: Serve as the main contact for internal and external stakeholders at the site, building strong relationships and facilitating effective communication. Process Improvement & Automation: Partner with stakeholders and colleagues across operations, product and technology to enhance and streamline processes, implement Doc AI solutions, and drive transformation. Quality Assurance & Compliance: Ensure all operational activities at the site adhere to regulatory, policy, and quality standards through regular monitoring and audits. Cross-Functional Collaboration: Collaborate with Payments, WKO, Transformation, and other support teams to align DDS operations with organizational objectives. Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) for the Buenos Aires site, preparing reports and recommendations for senior management. Change Management: Lead change initiatives at the site, including technology adoption and process redesign, to enhance operational efficiency. Resource & Capacity Planning: Oversee staffing, training, and workload distribution at the site to maintain optimal team performance. Risk Management: Identify and mitigate operational risks at the site, ensuring business continuity and compliance. Continuous Learning & Development: Promote a culture of continuous improvement and professional growth within the Buenos Aires DDS team.
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Digital Document Services(DDS)
hace 18 horas
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoDescriptionThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement...
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Digital Document Services(DDS)
hace 18 horas
Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase & Co. A tiempo completoThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement and...
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Digital Document Services(DDS)
hace 18 horas
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoJOB DESCRIPTIONThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous...
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Digital Document Services(DDS)
hace 2 semanas
Buenos Aires, Argentina J.P. Morgan A tiempo completoThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement and...
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Digital Document Services(DDS)
hace 5 horas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement and...
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Digital Document Services(DDS)
hace 8 horas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoThe Operations Leader for DDS, serving as the Site Lead for Buenos Aires, is responsible for overseeing and optimizing daily operations at the Buenos Aires site, driving process improvements, ensuring compliance, and leading a high-performing team. This role requires strong leadership, stakeholder management, and a focus on continuous improvement and...
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Cib - Digital Document Services Analyst
hace 3 días
Buenos Aires, Argentina JPMorganChase A tiempo completoWe have an exciting opportunity for you to join our Digital Document Services team, where you can leverage your communication skills and experience to make a significant impact. Be part of a dynamic environment that values quality and productivity. As a Payments Client Services Specialist within the DDS - Digital Document Services team, you will work closely...
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Digital Document Services Analyst
hace 3 días
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** Role Description - The team name is DDS - Digital Document Services - Identify issues and co-ordinate with the relevant functions internally for prompt resolution on disputed points within set time-frame parameters - Working with key partners in legal, business, operations and technology, contribute towards the development of an...
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Digital Document Services
hace 18 horas
Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completoDescriptionOrganization DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and...
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Cib - Digital Document Services Analyst
hace 1 día
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** We have an exciting opportunity for you to join our Digital Document Services team, where you can leverage your communication skills and experience to make a significant impact. Be part of a dynamic environment that values quality and productivity. As a Payments Client Services Specialist within the DDS - Digital Document Services team,...
