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hace 2 semanas


Argentina Localbird A tiempo completo

Location: Remote | Team: Growth & Success | Type: Full-time | Languages: SPANISH & ENGLISH Localbird helps vacation rental partners boost revenue and delight guests with curated local services — from private chefs to adventure tours — seamlessly embedded into the stay experience. The Role As an Account Manager, you’ll own the relationship with hosts and property managers post‑sale. Your mission is to activate, train, and scale partner success through onboarding, education, and ongoing engagement. You’ll operate in an agile, experiment‑driven environment — helping test, improve, and scale what works. Note: This role follows an evening work schedule to support our LATAM‑based partners. What You’ll Do Run growth sessions and business reviews Train teams on tools, earnings, and guest experience delivery Roll out initiatives (rewards, referrals, spotlights) Support A/B tests and rapid pivots Share guest feedback, case studies, and vendor content Identify and document best practices Build strong relationships with owners and their teams Serve as the bridge to product, ops, and support teams Manage comms channels like WhatsApp (especially in LATAM) Identify blockers and opportunities to drive growth Have 2+ years in customer success, account management, or enablement Are confident training teams and aligning stakeholders Enjoy fast‑paced environments with constant experimentation Are fluent in English and Spanish (required) Are comfortable with tools like PMS platforms, messaging systems, or travel marketplaces Are available to work evening hours The Growth Culture We test constantly — from rewards and referrals to product spotlights and concierge tools. You’ll help uncover what drives engagement, partner revenue, and guest delight — and help make it scalable. More experience bookings and guest engagement Concierge teams actively offering services High‑quality feedback loops to improve product and marketing Scalable systems built from your insights Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Technology, Information and Internet #J-18808-Ljbffr


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