Customer Support Specialist with German

hace 7 días


Buenos Aires, Argentina dLocal A tiempo completo

We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. We are looking for an experienced Customer Support Specialist to welcome to our team. Responsibilities Answering chat messages of our guests Answering phone calls of guests Working with web-based IT systems like reservations systems, online keyless access systems, call center solution Troubleshooting and solving guest problems with our team Qualifications High English level (C1) and German (C1) Work experience as a customer service Quick comprehension and organization Ability to work independentlyStress resistance Sense of responsibility for apartments and guests Advantage: familiarity with programs like PMS “Guesty”, CLINQ call center workOS and hospitality experience Benefits We have 3 options of work shifts – 6 am – 2.30 pm CET; 2 pm – 10.30 pm CET and 11 pm – 7 am CET 2 weeks training Full-time work with the contract, 100% remotely Competitive salary depending on your results, starting at 1000 EUR High flexibility of working hours and flexible workload (KPIs) Friendly, positive and fast-growing team Cover Letter Requirement We would appreciate it if you start the cover letter with "You won’t find a better Customer Service Specialist than me, as" Salary Salary: From $185,640.00 per month #J-18808-Ljbffr



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