Retail Media Manager

Overview Darkroom is seeking a Retail Media Manager (Amazon) to lead advertising strategy and execution across Amazon (and eventually Walmart and other marketplaces). This is a client-facing role where you’ll serve as a trusted strategic partner and the primary point of contact for your accounts. Location: Remote – supporting EST timezone (open to candidates based in Central & South America, and India) About Darkroom Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability. What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes). About the Role Darkroom is looking for an experienced Retail Media Manager to lead advertising strategy and execution across Amazon (and eventually Walmart and other marketplaces). This is a client-facing role where you’ll serve as a trusted strategic partner and the primary point of contact for your accounts. You’ll be responsible for managing day-to-day campaign performance, providing insight-driven recommendations, and driving measurable growth for our clients. This position requires deep technical fluency with Amazon Ads , strong communication skills, and the ability to think both strategically and analytically. Requirements Minimum 3 years of experience managing Amazon Ads with a proven track record of driving growth through paid media. Hands-on experience in client-facing account management and the ability to independently manage client relationships. Strong analytical skills with advanced Excel/Google Sheets capabilities and comfort working with large datasets. Experience using Pacvue for campaign management, bid automation, and reporting; is a very big plus. Experience with Walmart Connect, Instacart Ads, or other retail media networks is a plus. Confident and clear communicator who can present technical performance metrics in a way clients can understand and act on. Full professional fluency in English required. Organized, detail-oriented, and able to manage multiple accounts and priorities on deadline. Self-starter with a strong sense of ownership, initiative, and accountability. Responsibilities Develop and execute full-funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) with a focus on ROAS, TACoS, and profitability based on client goals and sales targets. Perform daily and weekly analysis of campaign performance; flag issues early and make proactive optimizations. Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps. Conduct competitive audits, category research, and translate macro trends into actionable client strategies. Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations. Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities. Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner—translating insights into actionable business recommendations. Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, PDP optimization, and promotions. Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients. Working at Darkroom Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable. We believe in autonomy with accountability , truth over comfort , and outcomes over optics . If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. Perks Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance. Endless opportunities for growth: Grow your skills and interests beyond your niche through total immersion in cross-functional collaboration. Equal Opportunity Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries: Advertising Services #J-18808-Ljbffr