Remote Technical Support Consultant: Enterprise Onboarding
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SupportYourApp is seeking a Technical Support Consultant to lead client onboarding, data scanning, and environment discovery troubleshooting. You will diagnose complex connectivity issues and guide client IT teams on directory fixes, while auditing logs to isolate bugs and access problems.
You will translate telemetry into actionable guidance for admins and engineering, configure secure network paths, and escalate unresolved product issues.